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unable to syncronize

 
sad I’m frustrated
Inappropriate?
3 people have this question

  • Inappropriate?
    Hey henningsds,

    I apologize for the delayed response! Unfortunately I'll need a bit more info to help you out. If you are unable to sync, the best information to post is the last 10-20 lines of your logfile. To open your logfile go here:

    Firefox->Tools->Xmarks->Xmarks Settings->Advanced->Show Logfile

    Also, any other information would be greatly appreciated, like computer setup, when a sync fails, etc.

    Thanks
  • ely_az
    Inappropriate?
    I have this problem as well. Here is my error log.

    [2009-08-06 12:26:24] >>> POST http://sync.xmarks.com/sync/bookmarks...
    [2009-08-06 12:26:24] >>> Body is: {"baserev":427,"manual":true,"retry":5,"log":{"mid":"fguwrh7w","serp":3,"ssEnabled":true,"ust":[{"dc":1},{},{},{},{},{},{},{},{},{}]}}
    [2009-08-06 12:26:25] >>> Callback ({username:"ely_az", endrev:439, commands:[{action:"reorder", args:{bnid:"33H+L1"}, nid:"43H+L1"}, {action:"reorder", args:{bnid:"33H+L1"}, nid:"53H+L1"}, {action:"reorder", args:{bnid:"33H+L1"}, nid:"xmxpA"}, {action:"insert", args:{pnid:"ROOT", bnid:"IHXR\\ZKdEMCvCWxg", name:"Mobile Favorites\u200B\u200B", ntype:"folder"}, nid:"qbFAR1"}, {action:"insert", args:{name:"Windows Mobile Gameday Audio", url:"http://m.mlb.com/gda/index.jsp", ntype:"bookmark", bnid:"", pnid:"qbFAR1"}, nid:"rbFAR1"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"uaYaibrqfKNeSDPW"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"qZ`TTaiMOlZKTILF"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"stbbVKIdVrYEgAIq"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"pmQ\\useKNHUtU_yi"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"eRpvxHxAes]clxBI"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"UdMMuKPpInGFpGdB"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"xTtIG[\\G\\mQDvisn"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"BEFaQNWUtaYKd\\GG"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"aapIPc_QWJfrtjkB"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"cvIBrX]HqqB\\Iifi"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"juLgXc^MVJZhX[n`"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"MSRFlwMAJAdA\\W_u"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"43H+L1"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"53H+L1"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"xmxpA"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"33H+L1"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"63H+L1"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"DEmkwjFTbJ^Cg]GZ"}, {action:"move", args:{pnid:"qbFAR1", bnid:""}, nid:"pxFaesI[UYeOE\\R["}, {action:"insert", args:{name:"MLB.com", url:"http://m.mlb.com/", ntype:"bookmark", bnid:"qZ`TTaiMOlZKTILF", pnid:"qbFAR1"}, nid:"xbFAR1"}, {action:"insert", args:{name:"Get Applications", url:"http://mobile.handango.com/vzw-ota", ntype:"bookmark", bnid:"eRpvxHxAes]clxBI", pnid:"qbFAR1"}, nid:"vbFAR1"}, {action:"insert", args:{name:"Live mesh\u200B", url:"https://m.mesh.com/m/Livefolders/News.aspx", ntype:"bookmark", bnid:"43H+L1", pnid:"qbFAR1"}, nid:"wbFAR1"}, {action:"insert", args:{name:"Set up PC synchronization", url:"http://go.microsoft.com/fwlink/?LinkId=139676&clcid=0x409", ntype:"bookmark", bnid:"43H+L1", pnid:"qbFAR1"}, nid:"ybFAR1"}, {action:"insert", args:{name:"VZW Home", url:"http://start.vzw.com/", ntype:"bookmark", bnid:"43H+L1", pnid:"qbFAR1"}, nid:"zbFAR1"}, {action:"insert", args:{name:"VZW with MSN", url:"http://vzw.msn.com/", ntype:"bookmark", bnid:"43H+L1", pnid:"qbFAR1"}, nid:"AbFAR1"}, {action:"insert", args:{name:"Windows Mobile Extras", url:"http://go.microsoft.com/fwlink/?LinkId=78116&clcid=0x409", ntype:"bookmark", bnid:"43H+L1", pnid:"qbFAR1"}, nid:"BbFAR1"}, {action:"insert", args:{name:"Explore Windows Mobile", url:"http://go.microsoft.com/fwlink/?LinkId=43710", ntype:"bookmark", bnid:"", pnid:"qbFAR1"}, nid:"ubFAR1"}, {action:"insert", args:{name:"Windows Live", url:"http://mobile.live.com/pocketpc", ntype:"bookmark", bnid:"", pnid:"IHXR\\ZKdEMCvCWxg"}, nid:"sbFAR1"}, {action:"insert", args:{name:"WindowsMedia.com", url:"http://windowsmedia.com/redir/smartphone.asp", ntype:"bookmark", bnid:"", pnid:"IHXR\\ZKdEMCvCWxg"}, nid:"tbFAR1"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"pxFaesI[UYeOE\\R["}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"pmQ\\useKNHUtU_yi"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"uaYaibrqfKNeSDPW"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"aapIPc_QWJfrtjkB"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"BEFaQNWUtaYKd\\GG"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"cvIBrX]HqqB\\Iifi"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"juLgXc^MVJZhX[n`"}, {action:"move", args:{pnid:"IHXR\\ZKdEMCvCWxg", bnid:""}, nid:"MSRFlwMAJAdA\\W_u"}, {action:"update", args:{url:"http://www.samsungmobileusa.com/", name:"Samsung"}, nid:"uaYaibrqfKNeSDPW"}, {action:"update", args:{url:"http://ota.getvzappzone.com/", name:"VZAppZone"}, nid:"BEFaQNWUtaYKd\\GG"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"pxFaesI[UYeOE\\R["}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"pmQ\\useKNHUtU_yi"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"uaYaibrqfKNeSDPW"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"aapIPc_QWJfrtjkB"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"BEFaQNWUtaYKd\\GG"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"cvIBrX]HqqB\\Iifi"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"juLgXc^MVJZhX[n`"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"MSRFlwMAJAdA\\W_u"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"tbFAR1"}, {action:"reorder", args:{bnid:"tbFAR1"}, nid:"sbFAR1"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"tbFAR1"}, {action:"reorder", args:{bnid:"tbFAR1"}, nid:"sbFAR1"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"tbFAR1"}, {action:"reorder", args:{bnid:"pxFaesI[UYeOE\\R["}, nid:"sbFAR1"}, {action:"reorder", args:{bnid:"pxFaesI[UYeOE\\R["}, nid:"tbFAR1"}, {action:"update", args:{url:"http://m.mlb.com/gda/"}, nid:"vstRdwXOWAyW_GWM"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"pxFaesI[UYeOE\\R["}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"pmQ\\useKNHUtU_yi"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"uaYaibrqfKNeSDPW"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"aapIPc_QWJfrtjkB"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"BEFaQNWUtaYKd\\GG"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"cvIBrX]HqqB\\Iifi"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"juLgXc^MVJZhX[n`"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"MSRFlwMAJAdA\\W_u"}, {action:"reorder", args:{bnid:"sbFAR1"}, nid:"tbFAR1"}, {action:"reorder", args:{bnid:"pxFaesI[UYeOE\\R["}, nid:"tbFAR1"}, {action:"reorder", args:{bnid:"pxFaesI[UYeOE\\R["}, nid:"sbFAR1"}], toprev:439, continuous:true, baserev:427, status:0})
    [2009-08-06 12:26:25] execute failed: (new Error("Failed executing command ({action:\"reorder\", args:{bnid:\"33H+L1\"}, nid:\"43H+L1\"}); error is (new Error(\"Node not found: IHXR\\\\ZKdEMCvCWxg\", \"chrome://foxmarks/content/foxmarks-nodes.js\", 403))", "chrome://foxmarks/content/foxmarks-nodes.js", 589))
    [2009-08-06 12:26:25] Returned error: Synchronization error(4)
  • Inappropriate?
    Hey ely,

    Can you try a manual Download? This will overwrite your browser bookmarks with what's on our servers, so double check my.xmarks.com. You can perform a download here:

    Firefox->Tools->Xmarks->Xmarks Settings->Advanced->Download

    Thanks
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