Community-powered support for Futuremark

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See the change log (1 new change today)

Frequently Asked Questions

Needs answer

7 people asked this! Click to add your vote!
7

Why is my ping so high in the game?
akoroush asked • Last reply on November 15, 2009 17:12 by Matt
Needs answer

5 people asked this! Click to add your vote!
5

Headshots are quite frustrating
jamil asked • Last reply on November 27, 2009 20:29 by Carnie
Needs answer

5 people asked this! Click to add your vote!
5

Will www.game-monitor.com and similar sites be able to ping SH servers?
Paul Allen asked • Last reply on November 19, 2009 22:47 by Rick

Ideas Under Consideration

94 people shared this! Click to add your vote!
94

Voice Chat
atmuh shared • Last reply on November 25, 2009 03:56 by MICHAEL R • Under Consideration
59 people shared this! Click to add your vote!
59

Break reload by melee
Niko838 shared • Last reply on November 30, 2009 20:03 by Chrome • Under Consideration
40 people shared this! Click to add your vote!
40

Capture the Flag style game mode
Andrew shared • Last reply on November 28, 2009 11:11 by HysterX • Under Consideration

Common Problems

13 people reported this! Click to add your vote!
13

Native resolution not supported?
Jacob L reported • Last reply on November 15, 2009 20:13 by Nawoa • Not a problem
Needs solution

10 people reported this! Click to add your vote!
10

Players "warping" around - some kind of lag going on, but ping seems fine
HeatSurge reported • Last reply on November 28, 2009 02:57 by cunnelatio • Acknowledged
Needs solution

5 people reported this! Click to add your vote!
5

Application Crash: device removed
Kevin reported • Last reply on November 22, 2009 20:15 by Matthew • Acknowledged

Recent Praise

I am hooked on this game.
— Zach Hays, on November 26, 2009 00:23
This game rocks, please dont change.
— chris.gibson.86, on November 21, 2009 02:31
This community support site is fantastic!
— Chris, on November 19, 2009 22:40

See more praise

Message from Futuremark

Welcome to the official support channel for Futuremark Games Studio. Post your Shattered Horizon questions, ideas, problems or praise - one topic per post please - and a member of our team will respond during our working hours, weekdays 7:00 to 15:00 GMT.