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EMPLOYEE
Our beta testers could help us test this support tool
We could start testing this support tool with our super-testers.
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Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The company implemented this idea.
The best point from the company
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Thanks guys, looks like we're getting this off the ground nicely. Promising tool so far.
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Inappropriate?im here.. it wont let me upload a pic,,TypeError: 'responseText' is null or not an object
I’m happy
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Inappropriate?
i can insert though.. -
Inappropriate?The website is slow and the page a bit crowded, but the features are pretty nice. Add to bookmarks :p
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1 person thinks
this is one of the best points
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Inappropriate?I quite like it, very interesting support idea and takes note from some of the other pages that I've seen on the Internet for general support topics.
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Inappropriate?I like this one... how can we help?3 Comments Add a comment
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Just poke around, and post questions and bugs. We'll see how well all the alerts and reports work. And of course, try to handle the problems ;) -
Our first job is to try and fill this tool with the common questions and problems people are going to have. It's a bit like an FAQ except more dynamic and everyone can get involved. So if you have a problem or something you think other people will want to know about then go ahead and post it. We did the first few but it looks a bit silly to be asking ourselves the questions.
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This comment was removed on 11/03/09.
see the change log -
Inappropriate?Anything to simplify the support process is a good thing.
Agree that a "FAQ' or 'look here first', for problems will self help and make it a smoother, less repetative support system. Good for solved and commom problems.1 Comment Add a comment
This is one of the best points
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As you post a problem or a question on here you will get a list of things related to what you've already typed. That would stop noobs for not searching through the list ;)
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1 Comment Add a comment
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Light is a gamer's worst enemy, eh? We're looking at building this into the official website which should make the presentation a bit nicer. Still exploring the options at the moment though.
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Inappropriate?Thanks guys, looks like we're getting this off the ground nicely. Promising tool so far.
I’m confident
The company thinks
this is one of the best points
EMPLOYEE
