Recently active topics in Get Satisfaction tagged with company representative

You can now gauge the mood of the room (topic) in a glance with our nifty "Satisfactometer" graph on the side of the page:



If you see a tall bar under the frowny face you know you've got some damage control to do. What an exciting opportunity to turn it into a win by blowing your customers away with an honest, authentic response!

You can now set the status on different topic types so your customers can see at a glance that you're listening and responding. Here's some Skitchin' to illustrate:

For Questions
Do this:


You get this:


For Ideas
Do this:


You get this:


For Problems
Do this:


You get this:


For Discussions
No status to set for Discussions because, well, they're just discussions.