Recently active topics in Get Satisfaction tagged with topic page

It's easy to overlook the reply of a company representative when I'm scrolling through a long topic page, especially when there's no "official response" yet to a still-open problem.

Case in point: the "Twitter IM is down" problem is still being worked on (issue not yet fixed), but it already has 173 replies.

Given that there's no "official reply" yet (since the problem is still not solved), it's very hard to find the last response from a company rep -- even with the "employee" badge on their avatars. A first-time visitor to the topic will find it difficult to get up to speed quickly on the status.

In light of the above, can topic pages be tweaked so that replies from company reps are highlighted in some way?

(I realize that this may be perceived as giving companies a "louder" voice in the discussion, so I don't literally mean "highlighting" when I use the term above. Rather, it's providing some mechanism that makes the company replies easier to find.)

Is it possible to add a "Last Reply" link to the Topic page, i.e., the page where I'm viewing the full topic thread?

Of course I can click the "Last reply" link in the Topic list, but there are times when I arrive at a GSFN thread via other means (e.g., a link posted to Twitter).

Since the 'last reply' can actually be a comment to an earlier reply, I can't simply scroll down to the bottom of the Topic page and assume that the reply or comment at the bottom of the page was the last item to be posted.

This isn't really a big deal with short topics, but when I'm wading through a thread with 30 or more responses, it's hard to spot the latest comment/reply.

Just wanted to make a suggestion about how a topic page identifies the company and product that the page is about...

Right now the upper left of the topic page (where the eye naturally goes first) shows the company which makes the product being discussed, but not the product itself. The product is shown in the right-hand side of the page, usually near the bottom of your screen-view (when you're scrolled all the way to the top of the page).

I just think it would be more intuitive if the product were shown in the upper left of the page, thus clearly identifying which product is being discussed. It could be there along with the company ID, and both of them could be clickable.

Thanks!