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128x128 Icons are missing.

Hi,

The 128x128 icons for my products seem to be missing.

My GS company url is http://support.ringce.com/ringce.

Thanks
Lakshmi.

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Amy Muller, Official Rep, replied on October 30, 2009 00:00

Do you mean on this page? http://support.ringce.com/ringce/prod...

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Lakshmi Vyas replied on October 30, 2009 00:06

Nope. Here: http://support.ringce.com/people/laks...

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Eric Suesz, Official Rep, replied on October 30, 2009 00:18

Ah, were they recently changed?

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Lakshmi Vyas replied on October 30, 2009 00:21

Yes, I added new icons 10 days back.

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Eric Suesz, Official Rep, replied on October 30, 2009 00:39

Ah, I think I can fix this. I'll get back to you soon.

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Lakshmi Vyas replied on October 30, 2009 00:44

Thanks for the lightning fast responses.

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Eric Suesz, Official Rep, replied on October 30, 2009 01:43

This is a little trickier than I thought. I might have to rope in a developer. Odd that this is showing up this way.

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Eric Suesz, Official Rep, replied on November 05, 2009 21:47

Just to update you: I put this in our bug-tracking software, but I'm not sure I'll have a fix soon. Is it possible to use a different aspect?

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Lakshmi Vyas replied on November 06, 2009 02:03

Sure, how would I use a different aspect? Just upload a file with a different resolution? What aspects are supported?

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Eric Suesz, Official Rep, replied on November 06, 2009 17:17

Maybe I'm misspeaking. I will have to investigate more.

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