"Mark Unofficial" option for company pages would be helpful.
Current options appear to be "back out of the conversation entirely" - remove all our accounts - or have a page that says "Customer Support" instead of "Unofficial Customer Support". Our preference would be a solution that allows us to participate, while providing a bright-line between here and our own efforts/service.
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The company has this in progress.
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Inappropriate?Interesting idea. I'll share this idea with the team.
Incidentally, you can also use our Company Message feature to put any message you want up at the top of your company home page. It can be the default message, and you can put anything you want in there. Here's an example of how someone else has done it: http://getsatisfaction.com/panic/
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Inappropriate?We are very actively considering this idea and others that establish clear levels of engagement. Thanks for piping in!
I’m excited
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Inappropriate?are the messages for premeium or bog standerd free?
al -
I'm sorry, but I can't understand your words. Can you rephrase? -
Inappropriate?Hi Alex,
If you're asking whether or not setting a company message comes with a free or paid package, it is part of the free service.
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nice! but how do i make it come up? -
Once you've been approved as an employee for a company and have admin status, you'll see a link to an admin section for your company here. There you will see a text field for setting a message to your community. More about setting these messages as well as company update topics here: http://getsatisfaction.com/getsatisfa...
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