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Add/remove email not working
Why can't I delete the current email address on my account nor add a new one? Why not? It seems that the UI isn't correctly updating email addresses. The original email address has been turned off so I'm not sure how to get out of this situation. If anything is sent there, it's probably bouncing and I can't receive my email updates.
I’m frustrated
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The company marked this problem solved.
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Inappropriate?Thank you for reporting this! We have seen some similar wonkiness related to this, and your report is very helpful. Let me see if I can dig in a little bit here.
First, let me ask this: Is it possible that you have opened more than one account on Get Satisfaction. I see:
http://getsatisfaction.com/people/chr...
and
http://getsatisfaction.com/people/chr...
If your email address is already being used for an account, you won't be able to add it to a different account. Does this make sense? -
Inappropriate?Ah! That was the problem. I deleted then attached to the correct account. One other question, is there a way I can change my login name that shows in the URL from chris_datran to chris_wheeler?
Thank you for the quick reply!
Chris
I’m much better
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Inappropriate?Here you go: http://getsatisfaction.com/people/chr...
EMPLOYEE
