Add the ability to assign posts to company reps
Hi
For me, the key feature which is missing right now is the ability to assign a post (and idea, a problem, a question) to a company representative. Then, via the Management View, a rep can view all the posts which require their attention, and how long the post has been unanswered etc.
Is this something you'll be introducing any time soon?
Cheers,
Olly
For me, the key feature which is missing right now is the ability to assign a post (and idea, a problem, a question) to a company representative. Then, via the Management View, a rep can view all the posts which require their attention, and how long the post has been unanswered etc.
Is this something you'll be introducing any time soon?
Cheers,
Olly
1
person likes this idea
I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The company has this in progress.
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Inappropriate?Oh, I want this one too! We have that on our roadmap, for sure. I will have to check and see when that might be ready.
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Inappropriate?I know how it is with adding new features, but any chance of an update on this Eric?
It would be the single biggest thing you could do to improve response rates and reduce missed questions I think.
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