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Make a Get Satisfaction Facebook app
Ma.gnolia has a Facebook application and company page that we'd love to be able to tie into Get Satisfaction. Are there plans for a Facebook application, and if not, may I suggest it. As if you don't already have enough work in a beta :)
We know how busy you must be, but hope you'll consider it. Cheers.
We know how busy you must be, but hope you'll consider it. Cheers.
I’m confident
19
people like this idea
I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The company implemented this idea.
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Inappropriate?Funny you should ask. Not sure how much I can say but, um, one is already in the works.
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Inappropriate?two, actually! we're working on 'em, not entirely sure when they'll be done but ideally before the end of the year. you'll be the first to know!
I’m confident
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Inappropriate?Cool... especially since the whole 'Pages' concept is a thinly veiled Get Satisfaction ripoff, if you think about it :)
I’m happy
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Inappropriate?Speaking of Pages in Facebook, I did the shameless thing and created one for y'all. It's here: http://www.facebook.com/profile.php?i... and it's all so meta... creating a fan page on a site that's doing something vaguely similar to a fan site about consumer activism... or something like that.
Anyway, if you guys or gals want to take over ownership of the Facebook page, just let me know. :) It's funny how some Web sites make you feel that you can make a difference; I'm certainly under no illusions (I'm pretty cynical, especially about customer service) but having your page reminds me of that great Margaret Mead quote: "Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has."
So thanks :)
I’m happy to spread the Satisfaction love.
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Inappropriate?Wow, thanks for the vote of confidence rmm. We're pretty excited about what we're doing and it's great to get support from people like you.
Thanks for setting up the Facebook page. We'll take a look and get back to you about the ownership question you bring up.
I’m flattered
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Inappropriate?oh, wow! thanks, rmm. we'll do our best to live up to your expectations!
I’m also flattered
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Inappropriate?Any updated?
1 person thinks
this is one of the best points
1 Comment Add a comment
This is one of the best points
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Our Facebook app needs a little work. No big updates recently, but we should really get on the stick and evaluate how it's being used and what it's potential might be. -
Inappropriate?Been over a year now since your team let us know there would be a Facebook app. Any updates?
1 person thinks
this is one of the best points
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Inappropriate?We did create that Facebook app, although it is a bit broken right now: http://apps.facebook.com/getsatisfact...
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Inappropriate?Do you know when it will be fixed? We are interested in being able to use this as a tab or a box on a Facebook product page.
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Inappropriate?I am told that this particular app is not going to be updated. However, there are plans to release a Facebook Pages app in October. Hope this helps!1 Comment Add a comment
This is one of the best points
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Was the app released? I am looking to add get satisfaction to my app within facebook and on the page
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Inappropriate?This is good news. Thank you. Really interested in getting this applications and testing it.
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Inappropriate?What is the latest update on this please? We have an app on Facebook called Ticket Truck and would like to implement get satisfaction on the app and the page. Thanks Nessa http://www.facebook.com/apps/applicat... -
Inappropriate?It's finished! You can check it out our first implementation here on our own Page: http://www.facebook.com/pages/Get-Sat.... See the Support tab.
We haven't released it yet. Just have to do some final testing. We have a list of folks who expressed an interest in trying it out. I can put you on that list if you like.2 Comments Add a comment
This is one of the best points
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Hey Eric - We're interested as well. Pls add me to the list.
edit: By the way, this app looks really really really good. We have been getting requests for support on our facebook page. I can't wait to use this. -
Yes please add me to the list - do you know when the testing is scheduled to be complete?
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1 Comment Add a comment
This is one of the best points
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I'll pass that along to Sindia, our person who is organizing this. Thanks!
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Inappropriate?Really excited about this - please add me to the list too. The FB support tab is gonna be a killer little widget!
I’m excited
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Inappropriate?I like the Satisfaction Facebook app that brings key features of Satisfaction into Facebook, and this is an idea to make it a bit more specific and possibly more viral.
Facebook is know for its faceless customer service, and has already become an example of Satisfaction's potential to facilitate people-powered customer service. So why not build a "Facebook Customer Service" app in Facebook? Users could get help (and help others) without leaving the facebook fold.
This reply was created from a merged topic originally titled
Make a special version of the Satisfaction Facebook app that just offers customer service for Facebook..
I’m excited
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This reply was removed on 03/24/10.
see the change log -
Inappropriate?I think its a great idea
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