Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to participate.

This topic was merged into another on Thu, 09 Jul 2009 16:44:10 +0000 Click here to see the authoritative topic.

happy

I’m excited

are you going to get international?

Edit Subject

I stumbled over this just a few minutes ago and i think the concept is absolutely great. Will you be localizing it sometime soon, i.e. offer this wonderful service in let's say, german or french, too?

39 people have
this question +1

Official Response

EMPLOYEE

I’m a very poor French speaker

2

Demote

Remove

Thor (CTO) January 29, 2008 23:14

Thanks! Well I don't have a date for internationalizing the whole site, BUT with the forthcoming API release we're making it easy for others to put together non-English versions of the interface (as well as hack the interface up in many ways that we can't predict). Let us know if you have specific requests.

CHAMP
I’m hoping this helps

0

Edit

Delete

Remove

Official

Eric Suesz January 29, 2008 23:10

Well, thank you. We are not quite at the localization stage. You can read more about it here: http://getsatisfaction.com/satisfacti....

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Well, thank you. We are not quite at the localization stage. You can read more about it here: http://getsatisfaction.com/satisfaction/topics/how_about_making_this_community_multilingual.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
EMPLOYEE
I’m a very poor French speaker

2

Edit

Delete

Remove

Official

Thor (CTO) January 29, 2008 23:14

Thanks! Well I don't have a date for internationalizing the whole site, BUT with the forthcoming API release we're making it easy for others to put together non-English versions of the interface (as well as hack the interface up in many ways that we can't predict). Let us know if you have specific requests.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Thanks! Well I don't have a date for internationalizing the whole site, BUT with the forthcoming API release we're making it easy for others to put together non-English versions of the interface (as well as hack the interface up in many ways that we can't predict). Let us know if you have specific requests.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m ambivalent. Would love to help but am afraid that real life won't allot me the time

0

Edit

Delete

Remove

Official

SevenDeeLex January 29, 2008 23:24

hey, thanks for the quick response and sorry 'bout my missing the other thread about multi-linguality. The API hint looks intriguing, hope i dont miss it when it hits. What feed best to follow? :-) Cheers!

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

hey, thanks for the quick response and sorry 'bout my missing the other thread about multi-linguality. The API hint looks intriguing, hope i dont miss it when it hits. What feed best to follow? :-) Cheers!

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
CHAMP
I’m promoting (can't help it)

0

Edit

Delete

Remove

Official

Eric Suesz January 29, 2008 23:26

You can always subscribe to our blog: http://blog.getsatisfaction.com/. We'll definitely be announcing it.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

You can always subscribe to our blog: http://blog.getsatisfaction.com/. We'll definitely be announcing it.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m at ease with promoting. Guess that's coz i used to be a promoter.

0

Edit

Delete

Remove

Official

SevenDeeLex January 29, 2008 23:53

very well :-) Thanks

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

very well :-) Thanks

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
0

Edit

Delete

Remove

Official

jungleg May 01, 2008 18:34

I was thinking about the same thing, but a localized version in Spanish (my site, amiggo.com is in English and Spanish). I can help you guys with the whole process if you need to...

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I was thinking about the same thing, but a localized version in Spanish (my site, amiggo.com is in English and Spanish). I can help you guys with the whole process if you need to...

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
CHAMP

0

Edit

Delete

Remove

Official

Eric Suesz May 01, 2008 18:41

Thanks for the offer! If we get going down that road soon, we might just take you up on it.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Thanks for the offer! If we get going down that road soon, we might just take you up on it.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m happy

0

Edit

Delete

Remove

Official

drewm May 16, 2008 19:27

I'd be really keen to see a British English option when viewing the site, all because of one tiny word.

In British English we refer to a company in the plural. Instead of saying e.g. "Twitter is here!" we'd say "Twitter are here!". If that sounds really wrong to your ears, that's how wrong the US English version sounds to me.

The fact that nearly every page has what my brain is telling me is a US English 'error', puts me in the mindset that this is a service for other people to use, not for me. i.e. I feel like an outsider. It's really weird - I admit.

good answer! good answer! (undo)
- view 0 more comments
- Lane Becker (President) May 16, 2008 19:30
  
  oh, that's a fine point. we have something coming out in the next week that should help with this problem a bit -- not a final fix, nor full internationalization, but it will at least begin to address the issue.
  
  Edit
  
  Delete
  
  Remove
- Cancel
- noah August 26, 2008 19:38
  
  +1 on an i18n'ed GS!
  You could provide a localized version based on primarily the browser's preferred language (HTTP content negotiation; Accept-Language) and secondarily on the user's IP-address (i.e, using MaxMind's GeoIP service)
  
  I could provide Swedish translation if you put up screenshots from some common enduser pages if those strings where marked with numbers (or similarly)
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I'd be really keen to see a British English option when viewing the site, all because of one tiny word. In British English we refer to a company in the plural. Instead of saying e.g. "Twitter is here!" we'd say "Twitter are here!". If that sounds really wrong to your ears, that's how wrong the US English version sounds to me. The fact that nearly every page has what my brain is telling me is a US English 'error', puts me in the mindset that this is a service for other people to use, not for me. i.e. I feel like an outsider. It's really weird - I admit.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m curious

0

Edit

Delete

Remove

Official

Christian Geissendoerfer October 17, 2008 11:54

Hi, I really like your service and was wondering if there is any news about using it in German or French? We're lauching our porduct in Germany soon and need local language to support our clients.
Thanks! Greetings from Berlin. :)

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Hi, I really like your service and was wondering if there is any news about using it in German or French? We're lauching our porduct in Germany soon and need local language to support our clients. Thanks! Greetings from Berlin. :)

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
CHAMP

0

Edit

Delete

Remove

Official

Eric Suesz October 17, 2008 16:46

No big updates, sorry to say. We're so focused on product development that we don't have a timeline for localization or internationalization. We'd love it if we had the time, but for now it's still in our future out there as a big project we want to tackle at some point.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

No big updates, sorry to say. We're so focused on product development that we don't have a timeline for localization or internationalization. We'd love it if we had the time, but for now it's still in our future out there as a big project we want to tackle at some point.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m confident

0

Edit

Delete

Remove

Official

Gonzague Dambricourt October 23, 2008 16:50

Hi,

Ready to do the translation in French !

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Hi, Ready to do the translation in French !

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m confident

0

Edit

Delete

Remove

Official

shun628 November 12, 2008 02:06

I can translate it into Chinese. I am ready!!

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I can translate it into Chinese. I am ready!!

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m hopefull!

0

Edit

Delete

Remove

Official

JDias November 12, 2008 12:13

I could try to make the portuguese-BR.
(i wonder when the "hack" api will be released)

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I could try to make the portuguese-BR. (i wonder when the "hack" api will be released)

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m impatient

0

Edit

Delete

Remove

Official

Wedia February 10, 2009 16:11

I'd like to use your service in Holland for a large project, when it's available in Dutch... Any progress on translations?

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I'd like to use your service in Holland for a large project, when it's available in Dutch... Any progress on translations?

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
CHAMP

0

Edit

Delete

Remove

Official

Eric Suesz February 10, 2009 16:55

I don't have a timeline on internationalization and translation, but I'll definitely be sure and let folks here know when I have more information.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I don't have a timeline on internationalization and translation, but I'll definitely be sure and let folks here know when I have more information.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m excited

0

Edit

Delete

Remove

Official

hoberion March 04, 2009 12:47

really want dutch version also

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

really want dutch version also

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m confident

0

Edit

Delete

Remove

Official

Fabian Lujan April 04, 2009 13:12

I can manage to do the Spanish from Argentina.
Just decide to do this and we'll do the rest. Be sure that you'll get satisfied!! ;)

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I can manage to do the Spanish from Argentina. Just decide to do this and we'll do the rest. Be sure that you'll get satisfied!! ;)

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
0

Edit

Delete

Remove

Official

Cyril July 09, 2009 10:00

Any news about internationalization ?

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Any news about internationalization ?

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m excited

0

Edit

Delete

Remove

Official

Diego Galvez July 09, 2009 10:09

Hi, yes, we would like to use the service in spanish, french and german too, any news? Gracias, merci, danke!

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Hi, yes, we would like to use the service in spanish, french and german too, any news? Gracias, merci, danke!

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
0

Edit

Delete

Remove

Official

Cyril July 09, 2009 10:13

Is there somebody who allready used the api to internationalize ?
I would like to see an example...

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Is there somebody who allready used the api to internationalize ? I would like to see an example...

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m undecided

0

Edit

Delete

Remove

Official

kamargo August 24, 2009 17:27

Is there somebody who tried UserVoice (http://uservoice.com/)? They support spanish.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Is there somebody who tried UserVoice (http://uservoice.com/)? They support spanish.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m sad

0

Edit

Delete

Remove

Official

Marquitox August 24, 2009 18:08

Yes, im using UserVoice because getsatisfaction doesn't support other languages like Spanish

good answer! good answer! (undo)
- view -1 more comments
- Francisco Vega May 21, 2010 08:14
  
  same as me... but it sucks...
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Yes, im using UserVoice because getsatisfaction doesn't support other languages like Spanish

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m unsure

0

Edit

Delete

Remove

Official

Albert García December 15, 2009 17:30

Any updates on this issue? I would be happy to assist in the translation process if needed.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Any updates on this issue? I would be happy to assist in the translation process if needed.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
0

Edit

Delete

Remove

Official

rgreen3400 September 18, 2010 14:03

this thread is a textbook example of how not to run an innovative technology company.

over three years ago an employee talked about the "forthcoming API" and ability to localize.

obviously this company can write a great widget to collect input from users but do not apparently act on the feedback!

large number of people in this world that speak languages other than english!

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

this thread is a textbook example of how not to run an innovative technology company. over three years ago an employee talked about the "forthcoming API" and ability to localize. obviously this company can write a great widget to collect input from users but do not apparently act on the feedback! large number of people in this world that speak languages other than english!

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel
I’m very sad, want my customers to use GS more

0

Edit

Delete

Remove

Official

Paul D. Spradling October 16, 2010 20:05

Spanish version please!!!!

My customers are put off on using GS because they don't understand the interface.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Spanish version please!!!! My customers are put off on using GS because they don't understand the interface.

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned
Cancel

Reply to This Topic (some HTML allowed)
What's the status of this question?

How does this make you feel? Add Image

I'm
e.g. kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned