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Can the mini-url for a topic be more visible?
We're looking at ways to integrate our Satisfaction site with our internal bug tracker so we can notify customers when their issues or ideas are resolved. (See my other topic on this here.)
Right now, we're just copying/pasting the full topic URL into a case. Someday (perhaps with the bookmarklet Scott alluded to in that topic), we'd like to automate this a bit more. Only problem is, the full URL can get a bit unwieldily, particularly with long topic titles.
I see that when a topic is posted to Twitter, a miniaturized URL is added to the tweet. By clicking on the "Twitter this" link, a modal window appears that shows the mini URL that will be appended. I've gotten into the habit of copying and pasting this mini URL into new cases, as it fits better in our bug tracker.
Any chance we could get this mini URL to be more visible in the topic? Perhaps in such a way that a bookmarklet could grab it? That'd be pretty handy for integrating GSFN with other systems.
Just throwing it out there. For now, I'll just keep clicking on the Twitter link. :-)
Thanks!
-John
Right now, we're just copying/pasting the full topic URL into a case. Someday (perhaps with the bookmarklet Scott alluded to in that topic), we'd like to automate this a bit more. Only problem is, the full URL can get a bit unwieldily, particularly with long topic titles.
I see that when a topic is posted to Twitter, a miniaturized URL is added to the tweet. By clicking on the "Twitter this" link, a modal window appears that shows the mini URL that will be appended. I've gotten into the habit of copying and pasting this mini URL into new cases, as it fits better in our bug tracker.
Any chance we could get this mini URL to be more visible in the topic? Perhaps in such a way that a bookmarklet could grab it? That'd be pretty handy for integrating GSFN with other systems.
Just throwing it out there. For now, I'll just keep clicking on the Twitter link. :-)
Thanks!
-John
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Inappropriate?I think this is a handy suggestion. Short urls are pretty useful for a lot more than just twitter, and we happen to have that nice gsfn.us domain...
I like it, and it seems like it would be pretty quick to implement. I'll see if we can get it on the schedule for an upcoming bug fix day and sneak it in.
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This is one of the best points
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Cool. :-) I agree, passing around the short URLs in email/campfire/IM/etc is somewhat easier than the full topic URL. Thanks for the consideration! -
Inappropriate?Just saw the "Get a short URL" option added to the Share box. Looks great!
This will be very handy. Thank you!
PS, I saw that to get the short version, it's pulling some json from the full topic URL with "/tiny_url" appended on the end. Is this safe to use this for our own scripts, or should I stay away from it?
-John
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Inappropriate?I don't see a reason why you shouldn't use it. I'll give you a hint, the id parameter isn't being used (looks like an error on our part).
