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Let us edit inappropriate tags
It's rare, but some customers input tags or topics which are inappropriate or not helpful. Is there a way to edit these tags?
For example, here's a post where the "tag" is just a direct copy of the question. It's way too long and throws off formatting when viewing the list of topics/tags associated with Joby:
http://getsatisfaction.com/joby/tags/...
For example, here's a post where the "tag" is just a direct copy of the question. It's way too long and throws off formatting when viewing the list of topics/tags associated with Joby:
http://getsatisfaction.com/joby/tags/...
I’m curious
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The more people who like this idea, the more it gets noticed.
The company implemented this idea.
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Inappropriate?Well, if you are the person who started the topic, you can remove tags you've added, but that isn't going to help you here, obviously.
We've made progress in encouraging users to tag topics, but some people still get the tag field confused with other fields. In instances like the one you cite, I can remove tags manually. I do weeding like this, and I'm happy to do it on request for you. I know that's not as efficient as it should be, but that's the state right now.
1 person thinks
this is one of the best points
3 Comments Add a comment
This is one of the best points
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I am having the same problem that's discussed. Can someone help me delete the rogue tag on this question: http://getsatisfaction.com/scavenja/t... ? Thanks! -
Done!
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Thanks so much for your help, Eric!
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Inappropriate?I have the same problem with this tag:
http://getsatisfaction.com/webcom/tag...3 Comments Add a comment
This is one of the best points
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That is very odd and looks like a bug. Let me investigate.
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I think the reason is that a post was tagged and then the post was moved to another company. Something like that.
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Yep, that sounds about close.
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Inappropriate?can I/you remove the tag?
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Inappropriate?I am still trying to get that done.
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Inappropriate?I wanted to let you know that this is now possible. Employees can now edit tags. Sorry it took so long to get this implemented.
1 Comment Add a comment
This is one of the best points
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Sweet! Thanks!
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Inappropriate?What is the process to edit a tag? I've noticed a posting with a few misspelled tags and want to fix them.
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Inappropriate?Hi, JP. You should have the capability to remove tags (as well as add them) from each topic. So, when in a topic, you should see an x next to the tags. Do you not see that? Like so:
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Inappropriate?Thank you. I was hoping to be able to click into the tag to edit it but can easily delete and post with spelling corrections.
I’m answered!
EMPLOYEE
