Loading Profile...
Cannot post topics from Help Center
I can't seem to post topics from Help Center. Topics posted via GS show up in Help Center, but when I create a new topic in Help Center, and click the "Post Your Topic" button at the bottom, nothing happens.
Maybe an install / config issue?
http://www.azigo.com/help/helpstart.php
Maybe an install / config issue?
http://www.azigo.com/help/helpstart.php
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
-
Inappropriate?I believe this is confusion caused by the preview mode that requires the user to click Submit a second time after signs in. The fix is to turn off preview mode. Here's how:
Edit or create config.php and add this
<?php $preview_after_login=false;
?>
Now the new topic will be automatically posted after a user signs in. Let me know if you have trouble with this, or if it doesn't solve your problem. We just made this the default setting to avoid this problem in the future. Sorry for the hassle!
I’m thankful
The company says
this solves the problem
-
Inappropriate?Thanks, $preview_after_login was in boot.php, not config.php. I changed to 'false', but still have the problem when trying to post as a non-logged in user - nothing happens.
Also, I tried a different use case - I logged in via the 'log in to my dashboard' link, which went through the OAuth dance, and brought me back to may dashboard correctly. Then I went to a topic and tried to reply. Now I get an error: API Error 500 replying to http://api.getsatisfaction.com/topics....
The help center install is from late May - were there API changes, and do I need to do a reinstall?
-
Inappropriate?I wonder if this is related to this question which may have been a bug that was resolved. -
Inappropriate?OK, this is working now. But I have another problem I will post separately.
I’m thankful
EMPLOYEE
