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How can I tell if my premium services have been cancelled or closed?
I am trying to cancel my subscription before the trial ends, and it says "premium subscription cancelled" but the changes is not reflected anywhere.
I’m frustrated
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Inappropriate?It's canceled in our system and you won't be charged, but you still get to use the tools until the end of the trial period. :)
1 person says
this answers the question
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Inappropriate?Hey, Sasha. Sorry for any confusion. We should be sending you an email notification, but we apparently did not in your case. I have asked our developers to enable that message immediately, so that folks will receive a confirmation email. Thank you for bringing this up!
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