Get your own customer support community
 

Claim your Get Satisfaction site!

If you see a company or organization in Get Satisfaction that you own or work for and it doesn't have any employees associated with it yet you can claim it. How? you ask. We like employees to get involved so we give you several ways:

1. Go directly to this page and type in your company name then follow the steps to claim it.

2. On a company's Get Satisfaction site to the right of their name there will be some text that says "No one from 'company x' has sponsored, endorsed, or joined the conversation yet." Click the "Learn how to get involved" link. If there are already employees affiliated it will say "X [company name] employees are here listening and participating" instead.
Customer service & support for Facebook

3. Once you add a company to Get Satisfaction you'll be given the option to claim it.
Customer service & support for Virgin Mobile

4. On the "Companies & Organizations" page you'll see a "Claim it!" link on the right above the list of recently added companies.
Companies & Organizations powered by Satisfaction

In the final three cases you'll be taken to a page where you can learn more about Get Satisfaction and click the "Claim it!" link
Virgin Mobile - Get Satisfaction

or search for your company then click the "Claim it" link.
Get Satisfaction

You'll be asked to fill out a form with some basic information.

Next we'll need to confirm your affiliation with the company. This can take up to about two business days. The more proof you can give us of your affiliation with the company the faster your claim will be approved. For instance, an email address with a domain that matches the company's official URL helps tremendously. We highly recommend that you go though the email verification process with your official company email address while claiming your company. Once we've verified your affiliation with your company we'll set your role within your company's Get Satisfaction site and you'll be good to go! You'll get an email at that point that points you in the right direction for what to do next.

If you have any further questions about the claim process please post them here in our Get Satisfaction site or email me at amy [at] getsatisfaction [dot] com.
 
happy I’m hoping you'll claim your site!

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