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Closed account by mistake :(
I was sitting few feet away from my PC when my niece accidently pressed on close account button on synthasite. And sadly it got deleted even without asking for a confirmation!!
i had started more than 15 topics, had more than 300 replies and lot of question followed by email from my previous account.
Can i anyhow get that back please?
And i guess there should be a pop[ up window or something to confirm the closure of account :'(
i had started more than 15 topics, had more than 300 replies and lot of question followed by email from my previous account.
Can i anyhow get that back please?
And i guess there should be a pop[ up window or something to confirm the closure of account :'(
I’m desperate to get my old acount back
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Inappropriate?Hey, Monica. Sorry to hear you're having this problem. Is this a SynthaSite account that was removed or a Get Satisfaction account?1 Comment
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It was the Get satisfation account :(
i was editing my accounts page, went for 2 mins in the kitchen. From few feets away, i saw my niece clicking on 'close my account' button :'( -
Inappropriate?Monica, I'm surprised that your account got closed by your neice clicking the button. Did your browser automatically fill in the password field that we protect the close account button with?1 Comment Add a comment
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Yes, the browser remembers the password. And i see it filled in everytime i edit my account
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Inappropriate?What's odd is that we require people to enter their password on Get Satisfaction if they want to close their account, so I am wondering how that could have happened. I am not sure about SynthaSite's system for closing accounts. Did your account settings page look like this?
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My browser is set to remember my GS password. the password field at close account is always filled in whenver i have checked that page till today..!!
so today when i was editing it, i moved away just for a minute. And her single click deleted my account :'( -
and YES, my accounts page DOES LOOK LIKE THIS
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Inappropriate?I think I may have found your account. You're using the same e-mail address as before, yes?
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Inappropriate?Okay, thanks, Monica for all this info. Very helpful. I'm going to ask Scott to turn that baby back on for you.
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Thanks alot Eric :-)
And yeah i m using the same email id -
Inappropriate?Yay..!! Got my account back!!
Love you all guys at Get satisfaction.. never imagined it would get solved so soon!!2 Comments Add a comment
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But i cant see the old statistics :(
Would they come back in some time? or they are permanently lost? -
If you Sign out of get satisfaction and sign back in you shuold have your old stats. Sorry about that.
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Inappropriate?Hi Monica,
I've reopened your original account. When you login next the system should log you into that.
Thanks for bringing this issue up, I'll make sure to add a confirmation and remove autocomplete support from that password field.
-Scott
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this solves the problem
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This solves the problem
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Thanks alot Scott.
I really have no words to express how thankful i m feeling at this time.
Its good to know that you are thinking about taking up extra measures to prevent it in future. You guys are rocking here!!
P.S: but i feel i should not have let it unattended, that is mistake on my part -
You're very welcome Monica!
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Hey Scott, I just want to add that you maybe could also check "the Roboform way of filling forms", although normally (in my setup) it doesn't fill them up automatically, but it does flout most measures taken against auto-complete, just because it has the opposite goal of finding every proper account field. (http://www.roboform.com/)
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Inappropriate?I have an account on (Tagged) since the year and a half, and many of the groups
I have many friends also like ...
I was browsing through the site and suddenly my account was canceled by mistake
I do not want to cut short my friends on ContactsEmailSocial Tagd ....
Please help me
If it is not recovery'd hate myself and life and maybe I will decide on suicide
Please do something if
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