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CNAME forwarding
HI I am trying to setup my account
MY ISP cannot forward my new domain cname to getsatisfaction.com as suggested but can forward to an ip address, if possible what ip address should the cname be forwarded to?
MY ISP cannot forward my new domain cname to getsatisfaction.com as suggested but can forward to an ip address, if possible what ip address should the cname be forwarded to?
I’m frustrated
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Inappropriate?Hi Darren,
We don't support using A records to enable the domain aliasing functionality. The reason for this is it adds a very big problem if we want to change hosting providers or add/change IP addresses in the future. We would have to notify and coordinate any changes with our IP addresses with all of our customers. We would run the risk of turning someone's community off unexpectedly, which we obviously want to avoid at all costs.
I'm sorry I can't offer you a better solution, but your only viable choice is really to migrate your own dns provider to one that will allow you to add cname records. Did they provide any reason why they allow A records but not CNAME records?
-Scott
The company says
this answers the question
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Inappropriate?No all i asked was for a new subdomain to point to getsatisfaction.com.
The response was this...
I don’t seem to be able to do this. If you can give me an IP address, I can easily point the subdomain to it.
I’m confused
EMPLOYEE
