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Coherent color and icon language in widget and feedback pages
Place the question mark, idea, problem and praise icons in the Feedback widget.
I only am with Get Satisfaction for a few days now, but this is what I noticed about the 'Feedback' widget.
When using the widget it doesnt seem so obvious that one can select different types of feedback. As the standard setting is to 'Share an idea' I figure the most feedback you get through the widget will be, well, ideas - even though the user might have wanted to quickly report a problem or even give praise.
Maybe it would be a good idea to include the same colors and icon language for the four different types of feedback in the widget as are used on the feedback options on the Get Satisfaction page.
Does this make sense - meaning my words ;) Not an english mothertongue...
Regards,
Daniel
I only am with Get Satisfaction for a few days now, but this is what I noticed about the 'Feedback' widget.
When using the widget it doesnt seem so obvious that one can select different types of feedback. As the standard setting is to 'Share an idea' I figure the most feedback you get through the widget will be, well, ideas - even though the user might have wanted to quickly report a problem or even give praise.
Maybe it would be a good idea to include the same colors and icon language for the four different types of feedback in the widget as are used on the feedback options on the Get Satisfaction page.
Does this make sense - meaning my words ;) Not an english mothertongue...
Regards,
Daniel
I’m sure this makes good sense.
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The more people who like this idea, the more it gets noticed.
The company has this in progress.
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Inappropriate?Thanks so much for your feedback, dsan. We agree that giving praise, sharing an idea, and reporting problems should be more prominent in the widget and are planning to work on that soon.
If you have any other ideas as you're using Get Satisfaction or the feedback widget, please be sure to let us know.
Wendy
I’m happy
EMPLOYEE
