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Contacting GS about fingerprint error
Wasn't able to verify our URL via your fingerprint process. Your help page said to "contact get satisfaction" if that was the case. However, you didn't mention exactly HOW to contact get satisfaction... a curious error for a customer support company. Do I email someone? Post here?
I’m frustrated
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Inappropriate?Sorry about any errors. Yes, posting a topic here is the way to go. I'm unsure what might have gone wrong. But, I did just add your domain to the roles page. If I have the wrong URL, let me know. I'm happy to help out in any way that I can, either here or at eric [at] getsatisfaction [dot] com.
Thanks for your patience!
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Inappropriate?i have the same problem..
my domains can't be verified although, i uploaded the fingerprint file to my domain root and i can even open it in my browser. but your system can't verify it/
domains: tgup.net and islamadel.com
I’m frustrated
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Inappropriate?Your report is very helpful. We haven't figured out this bug yet, but I just added those for you.
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Inappropriate?Hey, thanks! That's very helpful.
EMPLOYEE
