Customer service intigration with other companies

Once I had a problem with some company product so I post the problem to their Get Satisfaction page and I also had a problem with other company's product so I also post the problem with the description notes to their Get satisfaction page respectively. both were pointing out that its not the problem from our side. now both problems actually were related to each other..means there were hiccups linked with both product and sometimes it happen with many people that the problem is linked with other product and that time as a customer may be we can get the best solution for the problem with the combined effort from both companies customer desk..

you know, it sometimes happen, if you go to some company A then they say "No its not the problem from our side it's the problem from their side..and when we go to Company B they're also gonna reply same thing "No its not the problem from our side it's the problem from their side "

and the customer will frustrated off from both side.. I think here Get Satisfaction need to create a mechanism where we can invite other companies who having presence in Get Satisfaction when we having a problem linked to other companies product so we can invite them to participate and solve the problem..i think by this both companies can give a good satisfaction and customer have to do minimal efforts..

And as you know now a days lots of companies doing integration with each others product, Fore example: zendesk and Get Satisfaction (Just giving an example).

so allow that we can ping both companies with our problem or if a company A thinks that , this problem cab be solved with the help of company B coz that's related to them also then they can able to forward the problem to company B

i think this would be less confusion, time saver and it will give faster results with the group efforts.