However, for our site we would like to have more granular control over the placement, so not only the side of the screen, but also the relative position e.g. halfway from the top.
And... could we experiment with the tab at the top of the screen?
We thought about adding more granularity, but wanted to keep it simple for this release.
You can always override the styles on your side to change the position of the tab.
To experiment with placement at the top you might try setting the placement to 'bottom' (so that it uses the horizontal tab), then override the position with something like this:
#fdbk_tab {
bottom: auto !important;
top: 0!important;
right: 0!important;
}
Hey Shrinath, unfortunately you can't specify that the tab appear below the arrow you've indicated in your screenshot, but you can have it appear at the bottom of the page. Just access http://getsatisfaction.com/yourcompan... and in the "placement" section select "bottom". I hope this helps!
I'm on the Connect plan - do I have any flexibility around injecting information into the message of the widget overlay and modifying the layout of our community page through CSS?
Lily, you absolutely can point the widget to a custom CSS file which you show be able to see when you click on the "Get code for this widget" under all four of the widgets.
As far as completely redoing the look and feel of your community on Get Satisfaction, this is only an option for folks on the Enterprise plan.
My topic was incorrectly merged into this one. Also, if anybody had spent more than 10 seconds reading my question, they would notice that I am not asking about CSS in the widget. I am asking about pre-populating one of the fields in the widget form with text.
Here's the 2nd duplicate topic I created since I was told by Ginevra that it is not possible to unmerge what was merged incorrectly: http://getsatisfaction.com/getsatisfa...
If the link uses this javascript onclick="feedback_widget.show()" you should get the feedback widget to pop up from the support link at the bottom of your webpage.