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Customize your feedback tab's placement and color!

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Now you can easily customize the placement and color of your feedback tab.

Make it red and put it on the right side of your page, or make it blue and put it on the bottom.

Get the code here: http://getsatisfaction.com/widgets

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Michael E. Carluen December 16, 2008 00:10

Ted, great! TwitWall will be using this instead of the current script .

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Ted, great! TwitWall will be using this instead of the current script .

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joe December 16, 2008 07:32

This is a big improvement!

However, for our site we would like to have more granular control over the placement, so not only the side of the screen, but also the relative position e.g. halfway from the top.

And... could we experiment with the tab at the top of the screen?

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This is a big improvement! However, for our site we would like to have more granular control over the placement, so not only the side of the screen, but also the relative position e.g. halfway from the top. And... could we experiment with the tab at the top of the screen?

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Ted Grubb December 16, 2008 22:57

Thanks for the feedback Joe.

We thought about adding more granularity, but wanted to keep it simple for this release.

You can always override the styles on your side to change the position of the tab.

To experiment with placement at the top you might try setting the placement to 'bottom' (so that it uses the horizontal tab), then override the position with something like this:

#fdbk_tab {
bottom: auto !important;
top: 0!important;
right: 0!important;
}

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Thanks for the feedback Joe. We thought about adding more granularity, but wanted to keep it simple for this release. You can always override the styles on your side to change the position of the tab. To experiment with placement at the top you might try setting the placement to 'bottom' (so that it uses the horizontal tab), then override the position with something like this: #fdbk_tab { bottom: auto !important; top: 0!important; right: 0!important; }

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joe December 17, 2008 00:50

That's a real nice tip, applied it at http://www.twones.com

Thanks a lot!

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That's a real nice tip, applied it at http://www.twones.com Thanks a lot!

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This reply was removed on 2009-07-23.
see the change log
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Sanford August 28, 2009 22:48

How can I make the tab into a simple link as they did on the SoundCloud site?
http://soundcloud.com/

Having the tab impacts the design - it would be better for someone to click a link.
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- Eric Suesz August 31, 2009 22:36
  
  Try here: http://getsatisfaction.com/getsatisfa...
  
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How can I make the tab into a simple link as they did on the SoundCloud site? http://soundcloud.com/ Having the tab impacts the design - it would be better for someone to click a link.

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shrinath January 22, 2010 05:18

How to place this tab at left center or Right center?

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How to place this tab at left center or Right center?

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Eric Suesz January 22, 2010 06:23

Hi, shrinath. You should be able to specify that in the admin section where you generate the widget. Do you not see that option?

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Hi, shrinath. You should be able to specify that in the admin section where you generate the widget. Do you not see that option?

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shrinath January 23, 2010 05:20

Hi Eric,I mean I want to place it just bellow from the current position.
I have installed it here http://www.symbianfile.com

and I want to place it were I put an arrow mark in screen shot,because currently its overlapping on home Link...

Here is a screen shot..

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Hi Eric,I mean I want to place it just bellow from the current position. I have installed it here http://www.symbianfile.com and I want to place it were I put an arrow mark in screen shot,because currently its overlapping on home Link... Here is a screen shot.. <img src="http://s3.amazonaws.com/satisfaction-production/s3_images/148736/satisfaction_inline.JPG" alt="Symbianfile.com" /></a>

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Morgan Sherwood January 25, 2010 18:39

Hey Shrinath, unfortunately you can't specify that the tab appear below the arrow you've indicated in your screenshot, but you can have it appear at the bottom of the page. Just access http://getsatisfaction.com/yourcompan... and in the "placement" section select "bottom". I hope this helps!

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Hey Shrinath, unfortunately you can't specify that the tab appear below the arrow you've indicated in your screenshot, but you can have it appear at the bottom of the page. Just access http://getsatisfaction.com/yourcompanyname/admin/widgets and in the "placement" section select "bottom". I hope this helps!

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Lily June 30, 2010 19:20

I'm on the Connect plan - do I have any flexibility around injecting information into the message of the widget overlay and modifying the layout of our community page through CSS?

This reply was created from a merged topic originally titled
Can I prepopulate widget field and inject CSS into community page?.
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- Morgan Sherwood July 01, 2010 01:41
  
  Lily, you absolutely can point the widget to a custom CSS file which you show be able to see when you click on the "Get code for this widget" under all four of the widgets.
  
  As far as completely redoing the look and feel of your community on Get Satisfaction, this is only an option for folks on the Enterprise plan.
  
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- Lily July 01, 2010 15:20
  
  My topic was incorrectly merged into this one. Also, if anybody had spent more than 10 seconds reading my question, they would notice that I am not asking about CSS in the widget. I am asking about pre-populating one of the fields in the widget form with text.
  
  Here's the 2nd duplicate topic I created since I was told by Ginevra that it is not possible to unmerge what was merged incorrectly: http://getsatisfaction.com/getsatisfa...
  
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- miz_ginevra July 01, 2010 18:27
  
  my apologies - I'm so sorry that happened. It's my fault.
  
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I'm on the Connect plan - do I have any flexibility around injecting information into the message of the widget overlay and modifying the layout of our community page through CSS? <em>This reply was created from a merged topic originally titled <a href="/getsatisfaction/topics/can_i_prepopulate_widget_field_and_inject_css_into_community_page/changes" target="_blank">Can I prepopulate widget field and inject CSS into community page?</a>.</em>

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Dan Theade July 02, 2010 03:47

I'm looking to replace the widget graphic. Which section of the widget code needs updating?
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- Morgan Sherwood September 28, 2010 20:54
  
  Dan - I'm not sure anyone gave you the correct code, but include this snippet to exchange our feedback image with yours:
  
  a#fdbk_tab {background-image:url("http://getsatisfaction.tv/kiddicare/i...; height:182px;
  width:49px;}
  
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I'm looking to replace the widget graphic. Which section of the widget code needs updating?

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jon September 23, 2010 01:41

How do I add something like the feedback tab but with my own image and link? I just want a hovering link on the side of my website?
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- Morgan Sherwood September 28, 2010 20:57
  
  If the link uses this javascript onclick="feedback_widget.show()" you should get the feedback widget to pop up from the support link at the bottom of your webpage.
  
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How do I add something like the feedback tab but with my own image and link? I just want a hovering link on the side of my website?

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