easy to use collaborative format

Get Satisfaction provides an easy to use format for collaborative sources to come together and discuss a product. This is great for finding a company that has active employees willing to use this service as a front line support service and for logging. It is great for seeing if problems were reported before or ideas reported that one enjoys and adds comments to themselves. It is made for consumer and company action, and consumers love talking to company employees that are highly experienced in the company, and often times actual managers, executives and other core parts.

Thank you Get Satisfaction for a great service that is fast, easy to use and doesn't take reading a giant manual, wiki, or how to documentation.