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editing an idea doesn't allow me to really edit anything but the title
As an admin, when I go to edit an idea, it used to open and I could edit anything. Now the edit link only opens the title. Can you give me back the ability to edit an idea that someone else entered?
I’m unhappy because I will have to delete and then reenter to fix this idea.
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Inappropriate?Hi, Cindy. If you are editing your own topics, you have fifteen minutes to edit a topic. We plan on expanding that time period indefinitely, although it will require us to institute our expanded change log before we offer that capability. We don't offer the ability to edit other customers' topics. However, you can edit the titles of topics, primarily to help refine titles to make them more search-friendly.
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Inappropriate?Hi Cindy,
I noticed that you mentioned "it used to open and I could edit anything". We've never allowed the editing of full topics. When we released our moderation tools, the only editing capability that was given to moderators was to edit the title. Are you perhaps referring to a service other than Get Satisfaction?
I’m unsure
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Inappropriate?I think I was thinking of the 15 minutes...it shows the Edit link for a while and I must have done the editing during that time period.
I'm currently entering ideas that are from emails that clients have sent me. So, I think I was just confused. Consider this problem solved! Sorry!
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This solves the problem
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Ah, ok. Makes sense. :) By the way, we will soon be releasing the ability to edit and delete your own content indefinitely.
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