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Email notifications from Satisfaction are lagging
I'm not receiving email notifications of topics I'm following until much later.
E.g. Cameron put a reply in a recent Pownce topic 11 hours ago, and I just received the email notification of it. Additionally, a new topic was posted in Pownce 13 hours ago, which I also just received a notification for.
E.g. Cameron put a reply in a recent Pownce topic 11 hours ago, and I just received the email notification of it. Additionally, a new topic was posted in Pownce 13 hours ago, which I also just received a notification for.
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Yes, we have a hiccup in our message queue system that is causing this delay of several hours. We're fast-tracking the fix for this. We'll post updates as we have them.
I’m frustrated
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Inappropriate?Ariel, FYI, here's another topic about this with some more info.
I’m hoping we're able to resolve this once and for all
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Inappropriate?Umm... is this recurring, because I just got a notification for something that happened 7 hours ago, and I noticed a similar delay yesterday. Relevant email headers follow (showing a delay outbound):
Received: from z12590AB.textdrive.com (zab.getsatisfaction.com [8.12.35.144]) by [redacted] (Postfix) with ESMTP id 77A5B139AA3 for [redacted]; Sat, 7 Mar 2009 17:34:08 -0800 (PST)
Received: by z12590AB.textdrive.com (Postfix, from userid 1000) id 008689982D; Sun, 8 Mar 2009 01:34:07 +0000 (GMT)
I’m a little worried.
2 Comments
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This solves the problem
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That doesn't sound right. I'll check with the dev team and see if they can look into this. Thanks for reporting it! -
No worries, thanks.
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Inappropriate?Just to say, I started using the site around a week ago, and notifications keep arriving with a lot of delay. Just received one about a post over 3 days old.
I’m frustrated
1 Comment Add a comment
This solves the problem
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Thanks for reporting this, LFS. Can you give me the link for the topic you're referring to?
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Inappropriate?Sorry, I delete all my notification mails, and it is not in the trash anymore.
But I can say that it happens frequently, and I only visit/post/follow OMGPOP topics. -
Inappropriate?We're working on a big change to how we deliver mail that should resolve delivery issues. This is being released this week.
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