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Get Satisfaction
imported this topic into its internal tracking system, Zendesk.
Error on GetSatisfaction widgets page when saving feedback address.
I get a "I'm sorry, but an unexpected error occurred: ActionView::TemplateError" when saving the feedback email address.
I’m happy
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hmmm. That sounds odd. I'll take a look and get back to you.
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Inappropriate?Are you entering that on the admin page: Company Details? Or a different page? I just tried it on the Company Details page and was successful.
I’m unsure
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Inappropriate?I was doing it from the http://getsatisfaction.com/widgets page, and at the time I hadn't logged in yet. -
Inappropriate?Oh, so you were trying to get a widget for your company, or trying out the widget as a customer? Just curious.
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Inappropriate?I was trying to get the widget for my company (I had looked at the widgets page a while back and remembered the url) and since it didn't prompt me to login, I thought I was either a) already logged in or b) didn't need to log in to set up the widget.
In hindsight, it seems kind of weird that I can access that page and set up a widget for a company I don't belong to... -
Inappropriate?Sounds like maybe a change to that error message would be a good solution. I'll log this as a ticket in our bug-tracking system. Thanks for reporting it.
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Inappropriate?----------------------------------------------
thor, Jun 07 08:28 am:
Tracked as a bug.
EMPLOYEE
EMPLOYEE
