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Examples of slightly and fully branded interfaces
I'd like to see the difference between a slightly and fully branded (white label) interface. Do you have examples of these? Would the Adobe example be a considered slightly branded?
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Inappropriate?Hi Andrew,
As this is a fairly new offering, the best examples haven't actually launched publicly yet.
Here is a fake company that we use for demo purposes with a fully branded interface: http://www.getsatisfaction.com/cyberd...
A light customization allows you to change the background and font color, but does not allow for custom navigation back to your site the way the example above shows.
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Thanks so much. We're tied into a CRM contract until about 2011 but I'm looking ahead some and also checking out other ways we can support our charity's users in a more peer to peer way. I'm mostly looking for an interface we can wrap our current design around: http://teachersupport.info. Thanks for the input. -
Inappropriate?You're welcome.
We see Get Satisfaction as a solution that can be complementary to an existing CRM solution a company may have. We can be "the" customer support channel or "a" customer support channel. The open, public conversation aspect is certainly something that provides a significantly unique value. It encourages customer engagement and thus customer loyalty and retention in a way that closed systems don't.
Anyway, let us know if you have any additional questions.
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