Find a company doesn't find my company?
I've added my company to Get Satisfaction but 'find a company' search doesn't return it. I've just tried to re-add it but I can't because it already exists? Duh! What's happened to my company?
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?We try to make it apparent that newly added companies must be approved, and that could take up to two days. Once that has happened, you'll show up in our search. Your company still exists and can be accessed at the same URL. I'll do my best to expedite this for you.
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Inappropriate?Also, our search function is momentarily down. We're working on getting this back up right away. Sorry for the confusion.
I’m apologetic
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Inappropriate?Incidentally, if you have signed up for our premium services (http://getsatisfaction.com/premium), your company should show up immediately, so if you have signed up for premium and aren't seeing it in search right away, something could be wrong. Let me know if that is the case.
What is the name of your company? Did you add it today? -
Inappropriate?I signed up weeks ago if not a couple of months ago. The company name is as per my logo and profile detail (don't want this to index for anyone searching for the business name!). I was hoping to use the feedback widget. It wasn't the premium account. By the way, the top right dynamic content on your home page presents a feedback_container error followed by an object error under IE7 as it loads.
I’m widgetless
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Inappropriate?I'm searching for your company, and it is showing up for me in our usual search:

And in our search on the Widgets page:

Your company is here, and you are listed as the employee: http://tinyurl.com/9fom73
Maybe I'm missing something? Maybe you can take a screen shot?
I can send you some code via email if that is preferable.
I’m unsure
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Inappropriate?Hi Eric, correct. As Thor said in an earlier reply, the search function was down. I replied an hour prior to you (see above) saying that it is now working, the indexing is back up, and thanking you for fixing it. Thanks again.
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Inappropriate?Eric, How do I paste a screen grab into this post?
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Inappropriate?Trying to show you the welcome message that I wanted to remove
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Inappropriate?Click on Add an image at the bottom of the text box. You can upload just about any image.
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Inappropriate?Removed. You could also flag as inappropriate and add a note as to why.
1 person says
this solves the problem
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Thanks Eric - appreciate the help.
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