Flickering/Scrolling Problems W/Feedback Widget??
I've been recently having some trouble with my site flickering and images hoping when I scroll!! This mostly occurs with Firefox, but it's happening on all 4 of my computers..so it's definately something. I had my designer look into it, since we just launched our new design (hurray!!) He thinks it has a lot to do with Firefox, but he also noticed when we remove the get satisfaction javascript from the bottom of theme.liquid we noticed that there is a bit of distortion directly in line with the "feedback" button when scrolling!! I love the feedback widget..but this scrolling thing is driving me nuts and I hope customers dont see it too!! Any suggestions on how to fix this without loosing the widget?? :( Help!!
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The best solution from everyone
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Ok. This is a rendering bug on the PC.
It's because the tab's position is fixed. One solution is to position #fdbk_overlay fixed as well. The content behind the overlay will still jump around, but the feedback overlay will not.
#fdbk_overlay {
position: fixed!important;
}
The other option is to make the tab absolute. This will fix the jumping around, but then the tab won't be visible when the user scrolls down the page.
#fdbk_tab {
position: absolute!important;
}
Hope this is helpful to you and others with this problem.
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this solves the problem
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Inappropriate?Not sure why this might be happening, but I'll have a designer take a look, and I'll report back as soon as I have an answer for you.
I just tried it in Safari and Firefox for Mac and don't see the problem. Can you tell me which version of Firefox you're using when you see this happening? That might be a clue I can give to our designer. -
Firefox 3.0.4, and I have it happening on 3 different computers!! We diffinatly notice a difference when the java is removed, so it has to be coming from it. I could send you screen shots of what it looks like if that would help??
Thanks for your help!! -
Yeah, feel free to upload a screen shot here. That's always helpful. -
It won't take my screen shots, they are bigger than 2MB.. -
We've added this to our bug tracker, and I'll do my best to help find an answer. -
Inappropriate?Hi Mandi,
Can you give me a link to your site? I need to do a little investigating.
I’m hopeful
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Did you get the link you asked for, it was removed as spam which I don't understand since you asked me for it?? -
yeah, that was my fault. sorry mandy. i accidentally deleted the wrong reply. yours definitely was *not* spam. i'l make sure a) it gets restored and b) ted gets the info. again, sorry! -
No worries!! Just couldn't figure out why I got spamed...:) -
Thanks for the link. I'm not able to reproduce the problem in Firefox 3.0.4 on the Mac. I'll check on some other browsers. -
Inappropriate?Ok. This is a rendering bug on the PC.
It's because the tab's position is fixed. One solution is to position #fdbk_overlay fixed as well. The content behind the overlay will still jump around, but the feedback overlay will not.
#fdbk_overlay {
position: fixed!important;
}
The other option is to make the tab absolute. This will fix the jumping around, but then the tab won't be visible when the user scrolls down the page.
#fdbk_tab {
position: absolute!important;
}
Hope this is helpful to you and others with this problem.
I’m confident
The company and 1 other person say
this solves the problem
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