Going to a new company from a company's page doesn't work

Maybe I still don't get the UI but here is what I was trying to do:

I was on a company's support page.
Then in the blue bar next to "Find a Company" I entered Get Satisfaction and clicked on your name.

I remained on the company's page I was on.
I expected to be taking to the GS support page.

Using FF on XP.
Inappropriate?
1 person has this problem

The company believes this isn't a problem.


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