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How do I create a feedback widget for a product?
Not for lack of trying, but I can't find a way to make a feedback widget for a particular product of my company (rather than for the company overall).
In particular, I need to know how to structure the path in the following Javascript call:
GSFN.feedback('http://getsatisfaction.com/hashrocket/feedback');
In particular, I need to know how to structure the path in the following Javascript call:
GSFN.feedback('http://getsatisfaction.com/hashrocket/feedback');
I’m confused
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The best answer from the company
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Hi, Hashrocket. The Feedback Widget is currently company-specific. However, we do have a product-specific Feedback Widget in beta testing right now. I can set you up with a beta version of it if you want to try it out. I am unsure how it fits into our product scheme down the road, but a lot of folks have requested this, so we built it. You can give it a whirl if you want. Let me know.
The company and 1 other person say
this answers the question
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Inappropriate?Hi, Hashrocket. The Feedback Widget is currently company-specific. However, we do have a product-specific Feedback Widget in beta testing right now. I can set you up with a beta version of it if you want to try it out. I am unsure how it fits into our product scheme down the road, but a lot of folks have requested this, so we built it. You can give it a whirl if you want. Let me know.
The company and 1 other person say
this answers the question
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This answers the question
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Yes, please do hook us up. I don't quite see how it makes sense with your standard way, unless we created a company specifically for our product and we don't want to do that. -
Eric,
Can I also get the beta widgets for our two products? We are deploying our second product today and I just realized that you only have the company-wide widget ... which won't work. These are completely unrelated products.
I need to get this ASAP for both products, so that we can keep the support issues separate.
Thanks! -
Send me an email, Humancell, at eric [at] getsatisfaction [dot] com.
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Inappropriate?Sounds great! Please set us up.1 Comment Add a comment
This answers the question
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I don't see you listed as an employee. What company?
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Inappropriate?Ben (beebe4) works for Hashrocket. I'll remind him to associate his account with our company. Please do send us your beta widget.
I’m confident
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Inappropriate?Ah, gotcha. My bad. I'll send you instructions via email.
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Inappropriate?This seems like a pretty important feature so admins don't have to manually associate topics with products -- since the widget usually lives *in* a product, automatic association of new topics with the product seems like the right thing to do.
I'd love to see that widget code as well!
I’m hopeful
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I'll shoot you an email with details.
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Inappropriate?Does the offer apply to feedback iframe as well? If yes, me too!
I’m going to be thankful
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This answers the question
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I am not sure. Will have to check. Send me an email: eric [at] getsatisfaction [dot] com.
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Inappropriate?It'd be great to receive the beta feedback widgets for both our products over e-mail, when you have a moment. Many thanks in advance :)
I’m very happy there's a way
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Inappropriate?gorgeoux: So I can slot it into my workday, please send me an email: eric [at] getsatisfaction [dot] com.
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Inappropriate?Is this offer still going around? Please count me in. Ready to beta test now.1 Comment Add a comment
This answers the question
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Send me an email: eric [at] getsatisfaction [dot] com.
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Inappropriate?Thanks Eric. I've also sent a request a couple of days ago, hope you can help me out.
I’m unsure
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My apologies for the delays. You'll get an email shortly.
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1 Comment Add a comment
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Send me an email: eric [at] getsatisfaction [dot] com, and I'll send you the information you'll need.
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