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How do I make a user a champion?
There is a great member of our community helping out on our Get Satisfaction page, and I'd like to make him a "champion". How do I do this?
I’m silly
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Inappropriate?Hi Sam,
Since you're already signed up for a paid account, I'll turn that feature on for you. Additional instructions to follow.
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Inappropriate?Also, Sam, this hasn't been released to everyone yet and is still technically beta, but it's really working great. If you see any anomalies or run into any oddities, let us know, but I don't expect you will.
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Inappropriate?Ok, I've turned it on for you.
First, you need to go to this page: http://getsatisfaction.com/gamerdna/a...
Under "Logos & Badges" you'll see a field for uploading a Champions Badge. If you have a favicon, you'll want to use that. Otherwise you can make one -- just create a 16 pixel x 16 pixel png file. Probably just from your logo mark w/out the company name.
Now, you can go to any user's dashboard by clicking on their avatar and you'll see an option in the left column to make them a champion. This is also where you would go to remove the designation.
Currently, Champions don't have any additional controls. They just get the designation of the badge and they show up on your /people page. We have plans to evolve this feature so that organizations can opt to give moderation controls to champs. Please keep in mind that this feature is still in private beta. We appreciate any feedback you have including the kinds of things you'd like Champions to do that they can't currently do.
A few good examples of communities using Champions are:
Yola
Songbird
SixApart
Let me know if you have any questions!
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Inappropriate?Thanks so much!1 Comment
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You're welcome! -
Inappropriate?Hi Amy,
Can you open the champion ability for us as well?
We are having great interaction with users through your product BTW..
Thanks,
Daniel
I’m thankful
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Hi, Daniel. I've turned this on for you. You can make people Champions from their user dashboards.
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Thanks!!
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Inappropriate?I would be interested in having this turned on, too (University of Lincoln). Thank you.1 Comment Add a comment
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Joss, the Champions feature is available for all of the paid plans, but it doesn't appear that your community is on one of those plans.
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Inappropriate?Hey Eric & Amy,
one of our users just qualified for a champion. We have an early adopter plan, any chance you could unlock the feature for us to be able to make this user a champ?2 Comments Add a comment
This answers the question
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Hi David. I've emailed you about your account. :)
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Thanks, Amy. My reply should be with you now
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