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i can't login using firefox

something is changed and now i can't login using firefox. when using IE there is a popup for logging in and it doesnt appear in firefox. i have adblock that might be blocking it but in the previous way of logging in there wasnt any problem. please advice

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Thor Muller, Official Rep, replied on October 10, 2009 08:25

When was the last time you logged in successfully with Firefox? We have been rolling out additional features related to logging in, and you may have uncovered an issue related to the new release. Can you also let me know which version of Firefox and Windows you're on?

BTW, you should be able to login as normal here:
http://getsatisfaction.com/login

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Amos replied on October 10, 2009 09:13

because firefox remembers me for a long time (i didnt close the tab) i dont even remember when was the last time i logged in but i guess it stopped working when clicking on logging in generates a popup (i knew that only when trying with IE), whenever that was.

im using firefox 3.5.3 and windows XPsp3

i did manage to log in using the login page you posted here but the login link doesnt lead to that page, i think it did in the past.

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Thor Muller, Official Rep, replied on October 10, 2009 09:31

So when you clicked login at the top of the page nothing happens at all?

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Amos replied on October 10, 2009 09:33

it seems to load something but the same page i was on - reappears.

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Thor Muller, Official Rep, replied on October 10, 2009 16:58

I'm trying to replicate but having trouble since it sounds like your preferences are a bit custom. Any chance you could do a quick screencapture using a web tool like this: http://screenr.com ?

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Amos replied on October 10, 2009 17:12

well, now it seems to work ok. the only problem is that the video that appears on the main page seems to cover part of the login popup but not all of it so it is still functional.

do you see this on your side?

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Thor Muller, Official Rep, replied on October 10, 2009 17:20

oh yes, I can replicate that. We have a fix in the queue for that.

Thanks for your help debugging!

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