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Ok.. you may have been trying to keep positive... But sometimes business isnt!
So can we have the ability to have a "I don't like this idea" button! Giving users the ability to vote on proposed ideas...
Mike
I’m
unconcerned
Have an option to vote down ideas
Official
Responses
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Thanks, Michael. I *do* like this idea. I think it's helpful for companies to know how users feel rather positive or negative.
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While this is a good idea, it has been some time and it is not yet a planned feature. I am updating the status to reflect this and we will be sure to keep this thread up to date as our plans change.
EMPLOYEE
EMPLOYEE
Promoted
Responses
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3Me too. Here's another reason you should implement this idea. If you have customer, e.g. geocaching.com, who utilizes your services, it is because they expect the votes to give a realistic picture of user sentiment. Now, suppose they implement an idea because it got a bunch of positive votes, without realizing there would have been twice as many negative votes. When that happens, they get tons of complaints, user DISsatisfaction goes through the roof, and you lose a customer, because, frankly, your service DID NOT WORK. -
11Particularly when polling an unknown number of respondents the negative count is needed to validate the positive count. Even 3,000 positive votes doesn't really mean much on its own. If it is 3,000 positive vs. 10,000 negative the idea is not that popular. However, if it is 3,000 positive to 1 negative you have have a winner. The Yin needs its Yang. -
I’m
hopeful
4The similar site I have seen was one where employees made suggestions for the organization - ways their business could be helped. Other employees either give +1 or -1 to the idea (they would all start off as +1 by the suggester). If the idea sank to the very bottom of the negative numbers, it was assumed that this idea wouldn't float or had serious problems. The ones that were high in the positive may have had some detractors, but overall the company employees thought it was worth considering.
Consider if I put an idea on here that was "Add a dancing banana to every post on the page. Also change the text color to maroon on a mint green background." Almost everyone would post something indicating it was a bad idea, but it would have a 1 vote positive in the present system. How is that any different than a 1 vote positive of a new idea that doesn't get any attention? However, if it had -5,000 votes, the company could easily put it out of its misery with a "Not Planned". -
I’m
wasting time at work
5i've only been using getsatisfaction for a little while now (on the spotify section) and just had to come here to post about this issue, since i've already been in a situation where i wanna vote that i don't like the idea
anyway, for the constructive part of my post: a 3rd button for "i want to follow the topic without voting" might be a good idea as well
also there should be a counter to the "this is one of the best points" as well (ie. "this is one of the worst points")
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So like a "voting down" feature" a la Digg?
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jose March 23, 2011 20:20oiie querida corazon aiga Amy de um aigo luiz di ka ai aigos bjss mi add hj oka bebyy..blzzz!EditDeleteRemove
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I don't really use Digg... But I'm guessing so!
The Irony of this idea is that if you don't like it, you probably need the button! -
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Thanks, Michael. I *do* like this idea. I think it's helpful for companies to know how users feel rather positive or negative.
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In fact, if any company wants to grow and prosper, it's probably *more* important to hear from dissatisfied customers than satisfied ones. "What have we done wrong ?" is at least as useful as "what have we done right ?', maybe even more so.
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I’m
wasting time at work
5i've only been using getsatisfaction for a little while now (on the spotify section) and just had to come here to post about this issue, since i've already been in a situation where i wanna vote that i don't like the idea
anyway, for the constructive part of my post: a 3rd button for "i want to follow the topic without voting" might be a good idea as well
also there should be a counter to the "this is one of the best points" as well (ie. "this is one of the worst points") -
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That last point made me laugh. I can see where you're coming from. But kinda harsh, don't you think? :)
Also, you *can* actually follow w/out agreeing. Sorry it's not more obvious. See that box up there to the right? With the "Share" and "Follow" tabs? Click on the "Follow" tab and then you can select to follow the topic w/out voting on it or responding to it. (Incidentally, replying to a topic also causes you to "follow" it until you elect to "unfollow" it.) Here's a help topic with more on following: http://getsatisfaction.com/getsatisfa...- view 10 more comments
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heh heh
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This is not personal. For those that have an issue with being told someone doesn't like their idea they need to build a bridge and get over it, or dont post ideas in places where they may get shot down..No need to be "more friendly" since the I don't like this idea button is neither friendly or not. i.e... I may like and idea but not the poster, or vise verse.
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This is a good idea. :)
I also would like to be able to unlike an idea, ie: remove my vote, not only stop following the idea. This has been suggested here, but no firm anser has been given.
http://getsatisfaction.com/getsatisfa... -
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1Negative vote indeed has value in some situations, especially in business. And providing the *reason* for the negative vote may be even more important than just the vote.
In a former life I ran requirements processing for a group, whose timed tested voting system ran from +3...0...-3 and if you made a negative vote, you had to state why. And the reason you were required to say why, is because your feedback might be informative enough to others to cause them change their votes.
So, I suggest that if a negative vote capability is provided, that there be an option to require a written response with the vote.
BTW, I'm not suggesting adding +3, +2, 0, -2, -3 :) where
0=indifferent
+1=good idea, but doesn't -1=seems like bad idea, but doesn't
affect me personally affect me personally
+2=really like -2=really don't like this
+3=supreme idea, makes -3=terrible, I will lose $$$$
or saves me $$$-
I don't like the forced to comment why idea. For example, say a boss is the one who came up with the idea. I wouldn't want him to know it was me disagreeing with his idea. I would prefer some anonymity...even though it's easy to find out who's disagreeing. Otherwise I'd just create a fake account or alter-ego to disagree and that's too much effort ;)
Plus, if everyone had to do this, then if 100 people are disagreeing...that's a lot of comments to go through, especially if they all are the same reason. -
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I’m
hopeful
4The similar site I have seen was one where employees made suggestions for the organization - ways their business could be helped. Other employees either give +1 or -1 to the idea (they would all start off as +1 by the suggester). If the idea sank to the very bottom of the negative numbers, it was assumed that this idea wouldn't float or had serious problems. The ones that were high in the positive may have had some detractors, but overall the company employees thought it was worth considering.
Consider if I put an idea on here that was "Add a dancing banana to every post on the page. Also change the text color to maroon on a mint green background." Almost everyone would post something indicating it was a bad idea, but it would have a 1 vote positive in the present system. How is that any different than a 1 vote positive of a new idea that doesn't get any attention? However, if it had -5,000 votes, the company could easily put it out of its misery with a "Not Planned".-
I understand the desire for this sort of feature, though I don't think it's in our current plans, if enough people like this idea (liking the 'don't like!') I'd be happy to revisit this with our product team to see if we can rethink this one.
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Maxwell, What is with your obsession with dancing fruit? LOL
miz_ginevra No dancing banana? :( -
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1Interesting. Geocaching.com just implemented Get Satisfaction, and there are already 56 I-like-this-idea votes on an idea entitled Feedback needs a "I hate this idea button” (we've chastised the author on "hate" being a very strong word), and 58 agreements on a question entitled No Dislike Option in Get Satisfaction. I'll send them over here to voice their opinion.
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i imagine there's a lot of forums (or whatever you call them) with people requesting this issue, not realizing that getsatisfaction has getsatisfaction :)
also, i wanna mention the 2 ideas i suggested previously again (since it's been a year):
- a negation for the "this is one of the best points"
- ability to vote for comments as well as replies and topics -
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It's at about 100 now.
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11Particularly when polling an unknown number of respondents the negative count is needed to validate the positive count. Even 3,000 positive votes doesn't really mean much on its own. If it is 3,000 positive vs. 10,000 negative the idea is not that popular. However, if it is 3,000 positive to 1 negative you have have a winner. The Yin needs its Yang.
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Indeed. It is like doing a poll, and providing a checkbox for each question for only YES replies. Thus, the poll is inherently biased, and thus fundamentally flawed.
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I would very much like to see a 'DIS'like button to put the instant voting on equal ground.
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I’m
happy
As a member of Geocaching.com I would like to ask for a dislike button. If they are trying to quantify where to put resources just having a like button is only half of the story. They need to be able to see how many like or dislike an option before implementing it. Only having the like button tell them where to start on future features of the site but does not tell them if the users really want the feature. According to the CEO of Geocaching.com they have asked for it. Now I am asking for it as a user of their site.
This reply was created from a merged topic originally titled
Can we get a dislike button. -
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3Me too. Here's another reason you should implement this idea. If you have customer, e.g. geocaching.com, who utilizes your services, it is because they expect the votes to give a realistic picture of user sentiment. Now, suppose they implement an idea because it got a bunch of positive votes, without realizing there would have been twice as many negative votes. When that happens, they get tons of complaints, user DISsatisfaction goes through the roof, and you lose a customer, because, frankly, your service DID NOT WORK.
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Playing devil's advocate, if there was a good post explaining why it shouldn't be implemented, we'd read it and consider it over a mere number of likes.
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CHAMP
1If we were to implement this, it'd take a lot of careful thought and consideration as to how to address if people start "bury wars" with down-votes. We're talking about this, still, but it'll take a while to make sure it's properly scoped and implemented.- view 1 more comment
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To cure the "bury wars" how about you are only allow to dislike 2 from any specific poster for every 20 ideas that you participate in (participation being spending 5-10 minutes reading through that idea perhaps? [not just liking or disliking because that's something you could just do in 5 seconds then continue on if you were determined to shoot down somebody's idea]) Maybe even make what I just suggested (or even the dislike button too!) something that the company can click on a checkbox to turn on/off?
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If you are worried about hurt feelings, you could just have a disagree button, the results of which only show for moderators. That way no one is afraid to share an idea and get shot down, cause if it is getting shot down they won't know about it.
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this would be great only with a veiws counter
and to add on to this idea it could pop up before you leave the page so everyone is asked -
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negative votes on ideas
This reply was created from a merged topic originally titled
negative votes on ideas. -
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I’m
confident it's a good idea, even if it seems negative...it's helpful negativity.
1I think a disagree specifically for ideas would be good. I've noticed that sometimes a lame idea will get submitted, but since it can't be modded up, enough other lame people come along and agree that it starts to look like a good idea, when in reality, were it possible, the idea would be like 88 negative 7 positive.
Hopefully that made sense.
This reply was created from a merged topic originally titled
need a disagree with idea option. -
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I’m
confident it's a good idea, even if it seems negative...it's helpful negativity.
I think a disagree specifically for ideas would be good. I've noticed that sometimes a lame idea will get submitted, but since it can't be modded up, enough other lame people come along and agree that it starts to look like a good idea, when in reality, were it possible, the idea would be like 88 negative 7 positive.
Hopefully that made sense.
This reply was created from a merged topic originally titled
need a disagree with idea option. -
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I’m
confident it's a good idea, even if it seems negative...it's helpful negativity.
I think a disagree specifically for ideas would be good. I've noticed that sometimes a lame idea will get submitted, but since it can't be modded up, enough other lame people come along and agree that it starts to look like a good idea, when in reality, were it possible, the idea would be like 88 negative 7 positive.
Hopefully that made sense.
This reply was created from a merged topic originally titled
need a disagree with idea option. -
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I’m
confident
Has there been any further development on this? We are debating whether to use this or uservoice and right now this option (or missing option) is pushing our development team towards uservoice. We (support) prefer getsatisfaction and want to continue building. -
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This reply was removed.
see the change log -
I support this, however, to keep things positive enough one should be required to write a constructive comment if voting negatively.- view 1 more comment
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Good point.. hmm. One could make a "good point!" interaction of a common negative comment/opinion obligatory, and a comment optional.
The interaction flow could be like this:
1. User clicks "bad Idea"
2. css hides all neutral and positive responses and inquires the user to voice his opinion or agree on an already given, negative comment.
3. once the user is done with this, his vote down is registered. -
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Overcomplicated for no real benefit. Anyone who is interested in explaining their vote further will do so. Those who aren't will just end up making "this idea is dumb" comments, which add nothing but noise.
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I’m
unsatisfactioned
In the Get Satisfaction format we can only vote +1 (Thumbs up) if we agree with a post or have the same concern.
I propose that we also have the ability to vote -1 (Thumbs down) if we Don't agree with the post, for example if it's a bad idea and would make the product harder to use or would take developer's time away from more worthwhile projects.
Many forums have this feature already. It allows you to get a running tally of the popularity of an idea plus or minus.
This reply was created from a merged topic originally titled
Can't Vote Thumbs Down, Only Thumbs Up. -
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While this is a good idea, it has been some time and it is not yet a planned feature. I am updating the status to reflect this and we will be sure to keep this thread up to date as our plans change.
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