Get your own customer support community
 

Ideas..plenty of them

Edited on 11/13/08
You need to truly experiment with differnt ways to increase how many people view ideas and then think about voting for them. also, you should make sure companies see % statistics on voting, how many views vs how many votes for an idea etc. It would be a good idea to advertise with in the literature thta companys include with there products...for example, next to every customer service number in instruction include a note about "get satisfaction" hmm, also, make it possible for companies to put out surveys through Get satisfaction so they can find things out about their users rather easily. For example, a survey could be " what feature should we pursue next?"
 
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The company has this under consideration.

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