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Internet explorer 6 not displaying widget correctly - Firefox (the 2nd image) works fine
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Inappropriate?Thanks for these screen shots. Very helpful. I will have a look-see and get a developer to weigh in here. Hopefully, we can get this all sorted for you.
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Inappropriate?Hi Tim
One of our developers tells me it's most likely relating to something with the CSS on your page which is conflicting with the image.
Can you give us the URL where this problem is showing up? Without that, we have no way of troubleshooting. Thanks! -
Inappropriate?One of our developers came up with this solution that he shared via email, but I wanted to share it here too in case anyone else has the same issue:
"It looks like you guys are using a jQuery plugin called pngFix to enable transparent png support on IE6. This plugin is apparently breaking the system we use to render our tab.
In your javascript, there are several calls to:
$(document).pngFix();
please replace those calls with:
$("img[src$=.png]", ":not(#fdbk_tab)").pngFix();
This should prevent the pngFix plugin from affecting our images."
Tim, does this solve the problem? -
Amy,
We tried this solution and the feedback button looks the same. Our developer was wondering if we could use a gif for the button instead of a png? -
Hi Tim. Yes, you can use anything you want. You don't even need to use a button at all if you'd prefer not to. You can launch it from a link in your navigation. -
Inappropriate?Okay, I've created a version with a gif that fixes it up nicely for IE6 with pngFix (while working fine in all other browsers). You can see the test version here:
http://getsatisfaction.tv/images/widi...
This involves adding the following style *after* the widget javascript:
<style>
a#fdbk_tab {background-image:url(http://getsatisfaction.tv/images/feed...);}
</style>
I haven't checked the gif version of the tab into our version control yet so I'd recommend hosting the image on your side and updating the image path above to be safe.
You can download the gif version here:
http://getsatisfaction.tv/images/feed... -
Inappropriate?Thanks Thor!
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