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Lost access to my account when I tried to use Passport to sign-in
I tryied to login to my account, gmalato, using Passport Authentication but that created a new account gmalato_<number> instead...
I closed the second one and now, whenever I try to login, GetSatisfaction asks me if I want to recover the closed account instead of letting me login in into the first one.
... eventually, I had to reopen the 2nd account, or else I wouldn't be able to post this message...</number>
I closed the second one and now, whenever I try to login, GetSatisfaction asks me if I want to recover the closed account instead of letting me login in into the first one.
... eventually, I had to reopen the 2nd account, or else I wouldn't be able to post this message...</number>
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The company thinks this is not a problem.
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Inappropriate?Your first account is associated with a gmail address. Does that help? Email us at support [at] getsatisfaction [dot] com if you need additional help with this.
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Inappropriate?My first account should be associated to my @hotmail.com address; is there any way we can change that? -
Inappropriate?No. Because you've created this account with your hotmail address, it can not be used on another account. An email can only be used on one account in our system.
The account for http://getsatisfaction.com/people/gma... is associated with a Gmail account. Try signing in with your gmail email address and if you forgot the password, click the "forgot password" link.
1 person says
this solves the problem
EMPLOYEE
