My company logo is all pixelated and ugly!
Could you tweak that so it looks OK? Or even better, leave the images as they are if they're already in PNG, GIF, or JPEG format?
The more people who report this problem, the more it gets noticed.
The best solutions from the company
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hi, bandhphoto. we've fixed the problem, but it a few small cases (like yours) it requires re-uploading the photo. and your best bet is to use a PNG file instead of a jpg file. like this:
3 people say
this solves the problem
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Our image processing took a temporary backwards step, but we're in the process of fixing back up. Sorry for the icky JPG compression in the meantime.
I’m frustrated, too
The company says
this solves the problem
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Inappropriate?Thanks for the head's up. We've noticed this as well with some logos and we agree that the image handling isn't ideal yet. I'll see what we can do about your logo.
I’m artefacted
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Inappropriate?Yeah, please cut down on the jpeg compression! It looks pretty horrible.
I’m artefacted beyond belief
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Inappropriate?I added a company the other day and the same thing happened. the product photos don't seem to be affected though.
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1 person says
this solves the problem
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Inappropriate?Our image processing took a temporary backwards step, but we're in the process of fixing back up. Sorry for the icky JPG compression in the meantime.
I’m frustrated, too
The company says
this solves the problem
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Inappropriate?we should have this fixed before the end of the week. it's a little tricky. sorry about this! we know that good image quality is really high priority, and we're fixing it as fast as we can.
I’m anxious
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Inappropriate?I have the same problem. These replies seem to be three months old. Has there been any resolution to this? TIA.
I’m frustrated
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Inappropriate?hi, bandhphoto. we've fixed the problem, but it a few small cases (like yours) it requires re-uploading the photo. and your best bet is to use a PNG file instead of a jpg file. like this:
3 people say
this solves the problem
-
Inappropriate?As you can see... my PNG file is resized when uploading. How do I correct this?
I’m frustrated
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I've asked one of our designers here to weigh and see what this problem might be. Back to you when I know more! -
Tried to correct this one for you, but you appear to have closed your account on our site, and you no longer have an avatar image. If you decide to come back, let me know.
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