Get Satisfaction
imported this topic into its internal tracking system, Zendesk.
How do I direct users to sign up for my community?
Sorry for duplicate...I posted with a test account originally.
I would like to ask customers in marketing and support emails to sign up for our support community. I have a link for a registration form for our company (http://getsatisfaction.com/people/new..., however when a user completes the registration process they are directed to the Get Satisfaction home page (http://getsatisfaction.com) instead of our support community. Can this be changed back to the way it used to work when this registration page was used instead of the new forms? (I love the new look, but I can't use the new reg forms in this use-case.)
I would like to ask customers in marketing and support emails to sign up for our support community. I have a link for a registration form for our company (http://getsatisfaction.com/people/new..., however when a user completes the registration process they are directed to the Get Satisfaction home page (http://getsatisfaction.com) instead of our support community. Can this be changed back to the way it used to work when this registration page was used instead of the new forms? (I love the new look, but I can't use the new reg forms in this use-case.)
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Inappropriate?Hi Arielle. Thanks for bringing this use-case to our attention. I'll share it with the dev team.
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Thanks, Amy! I know every use-case can't be accounted for, but I thought I'd bring it up in case it sparked interest. -
Inappropriate?Actually you should be able to link directly to either http://support.positscience.com/peopl... for the signup form OR http://support.positscience.com/login for the login version. Both of these should lead users back at the home page of your community once logged in.
Does that help? -
Ha! Thanks, Thor. I forgot to use our subdomain. Jeez. =) -
Oh good. Glad there was an answer! :)
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