Get your own customer support community
 

New business model? How much risk should I take?

I have tried to purchase a fire pit from Portafire, however, they insist that the price of the item and shipping need to be paid up front before they will deliver the product. They do not accept PayPal or credit cards. I have suggested COD (which adds some cost) or partial payment with the remainder to be paid once the product arrives (which is shared risk) but don't seem to get this vendor to budge. I tend to trust people, however, I'm reticent to take on all the risk and this vendor is no longer responding to my emails. Can anyone help me?
 
sad I’m frustrated
Inappropriate?
1 person has this question

User_default_medium