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No response to report of abusive post
Why do abusive and offensive attacks on our customers on Get Satisfaction go unanswered for so long? We reported an Inappropriate comment, but have heard no replies for four days. Such attacks are highly damaging and must be removed more promptly - else Get Satisfaction is too much of a risk to use.
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company thinks this is not a problem.
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Inappropriate?Hi, Andy. We do our best to respond quickly. If you use the company tools (http://getsatisfaction.com/premium) you can remove inappropriate content immediately. If not, we need to investigate and make sure the content violates our community guidelines.
I don't see a flag from you, but I see one in your company section from yesterday. Is that the same one or is there a different one from four days ago? Perhaps I'm missing it. Can you point me to this topic or reply that you feel is attacking you? -
Inappropriate?Thanks for the reply (I note now that the abuse was actually reported on Thursday not Wednesday - my mistake). I consider all posts by Robert S Finnegan in this thread inappropriate: http://getsatisfaction.com/demotix/to... -
Inappropriate?I've removed this topic based on its abusive language.
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Inappropriate?Also, please note that we will be providing moderators of premium accounts the ability to manage flagged items in theit own community in a planned future release.
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This reply was removed on 05/02/09.
see the change log -
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