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Not satisfied with 500 error
I'm trying to set up a profile for Trackur.com and get a 500 error when clicking "Create Company"
I’m annoyed
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Sorry to hear this. Sometimes that happens when an apostrophe or other odd character is in the URL. We've seen that problem here: http://getsatisfaction.com/satisfacti...
But, it sounds like that is not the case with you, as I don't see any other characters in your name that would create such an error. I went ahead and added your company. You can claim it here: http://getsatisfaction.com/trackur/claim
Feel free to change any of the details I added, and let me know if you need any help!
I’m hoping this helps
2 people say
this solves the problem
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Inappropriate?I'm checking out the error logs right now, I'll report back when I have more info.
I'll make sure this doesn't happen to the next person. -
Inappropriate?Hmm... I'm not seeing any un-caught errors in our logs from around the time you posted this topic. Did you post this topic directly after hitting the bug, or did you delay for some time?
When you say 500 error page, do you mean the "Oops, something broke" page with the normal get satisfaction header on it, or was it a blank white screen for a red bordered box on it?
-Scott -
Inappropriate?@Scott - yes, I posted shortly after the error. It wasn't a pretty error. A white page with a 500 internal server error in black text. -
Inappropriate?Okay, that means someting is *really* fucked up on our end if you got that. Let me run that code through a fine tooth come to find causes.
Do you by any chance have javascript disabled? -
Inappropriate?@Scott - nope. FF3 on a Mac.
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