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Page never stops loading when widget is included
I've started seeing a weird problem both in local development and in production where my pages never stop loading. This is a major problem because then the dom:loaded event never fires and my javascript never runs. When I remove the GSFN widget from my pages, the problem goes away. I tried instantiating the feedback widget itself after document ready using jQuery but that didn't work. So I think it might have something to do with the document.write call to your script on amazon, but I'm not sure.
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Inappropriate?First off, to get the normal things out of the way... where on your page are you putting the embed? Ideally it would be just before the closure of the body tag.
Are you on the latest embed version? You can tell by seeing if the embed statement is referring to feedback-v2.js.
Which browser? If you use Firebug, what file specifically is it hanging on?
Are you seeing the same behavior on http://getsatisfaction.com/widgets?
If you change the asset_host variable in the embed statement to point to getsatisfaction.com rather than s3, do you see the same behavior?
Can you directly load https://s3.amazonaws.com/getsatisfact...? -
Inappropriate?I have a similar problem but instead infinite loading, the problem I have is that on slower computer the page scroll is ridiculously slow. It sorta scroll like if your computer is about to freeze up. When we removed your code, site loaded faster, scrolling issue went away.
I will troubleshoot based on the questions you asked here to see if it can be resolved on my end.
Thanks. -
Inappropriate?Hi Damian,
You might try customizing the css such that the tab is not position:fixed. You can try something like the following css:
#fdbk_tab{ position: absolute; } -
Inappropriate?So you're saying the tab being 'fixed' is what might be causing this issue?
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Inappropriate?Hey Scott,
I'm thinking that this must be a problem with Firebug. I'm putting the embed right before the body close tag and I've been seeing the problem with both the new and old feedback widgets. I've always been able to directly load the GSFN feedback js from Amazon. Sometimes, but not always, I see that the browser is trying to load a file from gg.google.com, which has been mentioned as bringing out a bug in Firebug. I'll let you know if I am able to reproduce the problem with Firebug disabled. Thanks for the quick response.
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