Password reset email not being sent
The password reset feature doesn't seem to be working - I'm not receiving the email with instructions.
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The company marked this problem solved.
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Inappropriate?Did you already check your spam folder?
I'll attempt to contact you offline at the email address listed on your account. You can also contact me at eric [at] getsatisfaction [dot] com and I'll manually reset your password. -
Inappropriate?Jane, I just got your email and have reset your password and sent that information to you. Let me know if you continue to have problems.
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Inappropriate?I also need help Eric my email address is [private info removed] and i have the same problem as Jane. Help would be greatly appreciated.
I’m Pissed
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I've responded to you via email with a new password.
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