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please respond to my query about costs
I've sent a message a few times, asking for someone to contact me about pricing and options for the pro package. I've had no response so far. I'm building a site for a client in which we will be asking visitors for their ideas on our project. We don't expect high volumes of traffic but we do want to be able to customise the look and feel and don't want to display advertising. All I want to know is the likely cost.
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The best solution from the company
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Hi, Jenni! I don't know why, but I haven't seen any of the inquiries. I'd be happy to speak with you. Just email me at lane -at- getsatisfaction.com so we can set up a time asap.
The company says
this solves the problem
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Inappropriate?Hi, Jenni! I don't know why, but I haven't seen any of the inquiries. I'd be happy to speak with you. Just email me at lane -at- getsatisfaction.com so we can set up a time asap.
The company says
this solves the problem
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Inappropriate?Jenni, if you've had any problems contacting us, our apologies. I haven't seen any emails either, but if you can forward me those emails, I'll take a look and make sure there isn't some sort of email addressing problem. eric [at] getsatisfaction [dot] com3 Comments Add a comment
This solves the problem
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thanks Eric - I sent the emails through the website so don't have copies. -
When you say you sent the email through the Web site, we don't have a "Contact Us" type of form, but if you can point me to the page where you did that or have any more information, it would be much appreciated. I want to make sure I'm not missing something. Thanks again.
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And, if you can't remember, I understand.
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Inappropriate?thanks for your responses guys - I think we're going to try Help Centre. Is this free of charge, or only available if you use one of the paid packages?
I’m thankful
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Inappropriate?Hi jennilloyd. Help Center is free but is open source and unsupported. We're putting all our future development into the core product. There's a limit of how many API calls you get in the free account, which applies to the Help Center, too.
If you're interested in doing a custom integration with our API I recomment you email Lane to chat about the possibilities.
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