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Porn Spam
Wow, what a shock. I received (as did my small support community) a pretty explicit piece of spam to my educational support site, LitMUSE. I think this might be a good reason why Get Satisfaction may not work for me:
1. I cannot delete offensive comments. I can see why you do not allow companies to do so, but this is a big problem for educational uses.
2. Spammers. What are you doing about these bottom feeders?
You guys deleted the comment for me fairly quickly, but not being able to immediately remove illegitimate posts is certainly making me reconsider using your site. These sorts of posts getting through makes me look bad (at best) and could have legal implications (at worst).
I want to keep using your site, but I'm worried about my lack of admin control.
1. I cannot delete offensive comments. I can see why you do not allow companies to do so, but this is a big problem for educational uses.
2. Spammers. What are you doing about these bottom feeders?
You guys deleted the comment for me fairly quickly, but not being able to immediately remove illegitimate posts is certainly making me reconsider using your site. These sorts of posts getting through makes me look bad (at best) and could have legal implications (at worst).
I want to keep using your site, but I'm worried about my lack of admin control.
I’m concerned.
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
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Inappropriate?Companies that use our moderation tools can remove this kind of content immediately. They have the kind of control that you speak of, I believe. We can't promise an instantaneous turnaround w/r/t removing inappropriate content for free accounts, but we work very hard to try and do so as quickly as possible. I also encourage you to seek me out if you need immediate help, and I'll do my best to spring into action: eric [at] getsatisfaction [dot] com.
I definitely hear you and will share this with everyone here. We have some plans in the works that will probably make you more comfortable. I'll try to update you when that is ready.
I'll also see if anyone else wants to weigh in about this particular issue.1 Comment
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This solves the problem
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Thanks, Eric. I appreciate your quick responses.
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