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private messages aren't showing product name
When someone chooses to send a message to us privately via the widget, their mail shows some data, but the 'Product' is missing. See below for example:
"gave private feedback from an unknown page .
showing
why does it show on my profile i dont wnt this to happen
I'm happy
Products:
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Widget embed page:
Browser: Internet Explorer 7.0
OS: Windows XP"
Any ideas on what we may be doing wrong?
"gave private feedback from an unknown page .
showing
why does it show on my profile i dont wnt this to happen
I'm happy
Products:
--------------------------------------------------------------------------------
Widget embed page:
Browser: Internet Explorer 7.0
OS: Windows XP"
Any ideas on what we may be doing wrong?
I’m confused
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?I'll take a look. I've been having a hard time pulling up your support page.
In the example you provided, I don't see a widget embed page. Was that missing, too, or did you remove that info before posting here? -
Inappropriate?This is a whole message (only private info removed)
XXXX gave private feedback from an unknown page .
words not recognised
Some words are not allowed :
eg: bandaid is allowed but bandaids is not iand cost me an extra 17 points. You buy a box of bandaids.
Ank is not recognised - it is and has been for several thousand years the cross with the looped top.
You allow a flower name like Dahlia but not a month name??? These alone have cost me games in the past week or so. Very frustrating. Otherwise I love the game
I'm happy
Products:
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Widget embed page:
Browser: Internet Explorer 8.0
OS: Windows XP -
Inappropriate?Excellent. Here's the thing: I don't know where to find this widget. Is it on your site? I could't seem to locate it. Is that part of the private info you are referring to?
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Inappropriate?You can find the toolbar that launches the widget at the top of the UNO game in Facebook: http://apps.facebook.com/liveuno/ It looks like the attached file.
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Inappropriate?Ah. Thank you. Well, this is definitely different than our Feedback Widget or Topic Search widget. Did you build this yourself? This is probably fixable via our API, but I will need to find someone here who has the technical knowledge to comment.
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Inappropriate?All these buttons do is launch your widget. Did you press any of the Support buttons? I was just showing you how to bring up the widget. :)
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Inappropriate?Gotcha. This is neat. Let me look into this and grab someone. This is only happening for private feedback, right? Just want to clarify.
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Inappropriate?Yes, and I think it is only happening with certain products. I get the full widget embed page sometimes. I will send mail to you showing examples.
EMPLOYEE
