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Product "made" by vs. "sold" by option
We sell thousands of business and home office technology and offer and support many brands. We are not manufacturers and would like an option added to indicate product "sold" by rather than "made" by. As we add products we don't want to give the impression that we own a manufacturers brand. How can we be more clear about the products we represent?
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Inappropriate?Hey Kitty, this is a great suggestion. We'll be doing some work in the Products area of Get Satisfaction in the near future, and I'll be sure to bring up this point. Our initial list of product associations has proved itself to be less than ideal and we'll be addressing that.
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this is one of the best points
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Inappropriate?Wanted to chime in as well. We don't manufacturer, but retail in the home improvement space. I have started to add a few of our top selling products, but don't want to have the customer think we are the manufacturers.
I’m anxious
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Inappropriate?We're working on product association details like this, so we appreciate your feedback very much. I think the general idea behind this has been that companies will list products and services that they support, not necessarily products they resell -- although they may support those products, of course, and may want to list them for that reason. We're going to keep working on this until we get these details right for everyone.
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EMPLOYEE
