How do I remove my company?

Although GetSatisfaction is great - it seems not fitting our goal.

For this reason same question for our organization: please remove our organization. There is only one support topic left (which I am unable to remove for some reason) which I created myself with only one reply, from me as well.

Shoot me an email at support [at] getsatisfaction [dot] com, and I'll do my best to help.

Hello Eric,

We would also like to investigate removing our company's page.

How could we go about removing our company's page or redirecting users to our own feedback form? We are doing this for the protection of our consumers' privacy.

Does a company get the right to delete consumers' posts if they pay GetSatisfaction for a premium account?

Best regards,

Romy

Hi, I'd also like to remove my company from Get Satisfaction.

I like what you guys are doing, but the inability for people to leave comments without creating another account is a real limitation. So I've created my own support forums.

I know you offer login integration, but only for paid accounts. For a small startup organisation, your basic plan probably costs more than their hosting (it certainly does for me at the moment).

It's a shame, by the time my site gets big enough for me to afford GS, I'll have too much invested in my own support systems to switch back. I think the inability to integrate at an early stage will put off a number of startups when they are building their systems but don't have any income.

I would seriously consider making the login integration a feature of the free package.

I want to remove my company. I like Get Satisfaction, it's not that. It's because I got fired. So, I should really say: I want to remove my ex-company, they are totally out of touch!

How does one remove themselves as an employee?

I'd like to remove a company I made too - it's this url http://getsatisfaction.com/scordk

I'd like to remove a company I made too. It's a my mistake. I'm sorry. - it's this url http://getsatisfaction.com/gpsmapcard http://getsatisfaction.com/gpsphotorino http://getsatisfaction.com/thethumb

Hello, we wish to remove our company: http://getsatisfaction.com/diomatic
Its a great tool but we realize we are not ready to take care of this right now.
Thanks

I just added a product as a company by mistake. When you search it says 'Company or Product', then you click add and you think that you can still add a company or product, but in fact you can only add a company. Thats very confusing I think.

The company, which is in fact a product, is: http://getsatisfaction.com/touchbb

Can you remove it for me? Thanks!

We would also like to remove our company. We have a dedicated support forum now and so splitting our support in two is far from ideal.

At the same time there are some fundamental flaws in the process here that don't sit well. For example responding to a customer enquiry doesn't even register as a question answered unless they feel inclined to ackowledge it as such - end result we look uncaring and negligent in our duties.

That aside, frankly any service that holds companies to ransom - refusing to let them close their account - has no place being in the customer service business to begin with!

Hi, Wayne. We have a set of moderation tools that does allow employees to mark problems as solved (among many other things), but I understand if you don't want to participate. We don't want to hold anyone ransom. We just don't want to remove other peoples' content. We try to do our best to balance the wants of companies and also respect the content that everyone creates. We also don't prevent customers from creating their own customer communities, so it is not really possible to prevent people from even talking about a company or product. We're just trying to keep things as open as possible, but I definitely hear you when you say that you don't want to be here.

I'll do my best to help you by removing as much connection as possible with you and Get Satisfaction and making your site an unofficial section of Get Satisfaction. I also encourage you to state that with a Company Message and point people to the place online where you do want to speak with customers. I'll get back to you offline when as soon as I can.

For the benefit of those that follow, I've spoken to Eric at length and can I say for the record I've never experienced a quicker or more helpful response! Testament to the great work you guys do.

Our issue was entirely related to a situation that I'm sure arises very infrequently - where the growth of our business necessitated our bringing all our support in-house. While our first reaction was we needed to close the Get Satisfaction forum - as the duplication of effort required in managing 2 distinct support forums was very inefficient - there are of course a lot of benefits that aren't immediately apparent in users having an independant place to voice their thoughts be they positive or negative.

Once we established a way to clearly notify visitors that the Get Satisfaction forum exists as an unofficial user forum and is seperate to our official support destination we were able to feel much more comfortable that users wouldn't be confused and issues could be dealt with expediantly.

I hasten to add it this wasn't clear if this opt out scheme is standard but if so my sincerest apologies Eric. We will continue to visit as time allows and help those (hopefully) few users who for whatever reason can't find us.

Thanks and All the best!

Eric, could you please help me renaming http://getsatisfaction.com/yojana to http://getsatisfaction.com/yojaya . I didn't find a way to do it myself. We did a kind of rebranding because of name related issues.

I would like to remove our account. There are only test posts. It's not a tool we will use because of the difficult or cost to delete posts. The account is /iqengines. Thanks.

Please remove our company, too.

Eric, I need you to delete our company too for the same reasons. It is only a test site with a couple of test posts. We can't use this site without being able to delete posts and we can't pay for the upgrades to do it. Maybe we'll be back in a year. Please delete us Kidelity. Thanks

Please remove my company. We can't use this site without being able to delete posts and we can't pay for the upgrades to do it. I only have one test post for my company thanks

Reading those comments about made me realize that I too can not use GetSatisfaction as a solution for supporting our users
1. Monthly fee is high as a start for the basic features of deleting posts.
2. No multilingual support - will not solve all my problems - it it was multilingual I would probably try to use it and then pay.
3. Integration to our existing authentication method is a must - again its not worth either the money or the effort without multilingual support.

Eric - I DID NOT ASK TO REMOVE MY COMPANY
I JUST SAID I CAN NOT USE IT TO SOLVE MY PROBLEMS!!!!!!

if some users happen to find it useful i don't care I have even tried to help them start doing it. - you have to fix these issues - have a remove my company button and let people use it with confidence - i don't understand why did you think you should delete my company, several people at the top where told that other users comments are not so easily deleted - you should have verified before.

All in all I think you have a great thing going here - I don't see any other site that comes even close - you still have a long way to go to be able to solve my problems, spanning on lots of countries using several different affiliates, and we're still a start up.

I'm very sorry, Roy. Please accept my apologies. It sounded like you had three reasons why you wanted your company removed, and this is the topic where many people have come to request us to remove their company. I'd love it if this process could be done by the companies themselves if there hasn't already been any participation in a company section. I'm truly sorry that I've disappointed you. I'll do whatever I can to help fix the problem, either here, or via eric [at] getsatisfaction [dot] com.

I can add you back if you like. I'll do all the leg work and get you set up again. I hope I can somehow fix this problem for you. I'll do my best.

Hi guys, could you remove my company http://getsatisfaction.com/usrpath/

Many thanks.

Hi, can you remove my company NewsFeed (http://getsatisfaction.com/newsfeed) I'm trading under another name and have signed up a company in that name (as you can't change the URL).

I would also love for you to remove my company page, http://getsatisfaction.com/windowswit..., as I have done what Oliver did, which is having a new name and signed up with the new name as you can't change it.

Thanks :)

I would like http://getsatisfaction.com/revyver/ to be removed. It's been neglected for too long as I've moved support to another location. I love the service, but it's just not for my company.

Hey Guys,

I'd like to remove: http://getsatisfaction.com/labgear Loved the idea but in reality it's not for us or our customers who prefer direct email contact with us. Can you please remove us from GS?

Cheers.

Just thought I'd comment here. I asked this question ages ago, deleted my ago, voila. Except I got an email every time everyone asked this question in this thread. Annoying. Took me ages to figure out what email address I was using and how to unsubscribe.

Just make the "delete me account" button in GS already, listen to your users. The irony.

We changed our company name. Would you please remove http://getsatisfaction.com/hellopositron?

We will be running our support from http://getsatisfaction.com/plus1

Thanks.

please remove our company too. unfortunately, your service did not meet our needs.

http://www.getsatisfaction.com/mybest...

thank you!

I think, GS is a great tool, but we decided today not to use GS until we can use a german surface.
Besides that, the integration to an existing authentication method is too expensive for us as a startup.
Please remove my company.
I would be happy to hear from you whenever you offer multilingual support.
Thank you!

Seems to be not removed yet. It's still there.

We took a look at GetSatisfaction and have decided to take a simpler approach to gathering feedback. We may re-evaluate things in the future, but I don't see a way to hide my company's page until then. So please remove it.

http://getsatisfaction.com/dolbyaxon

Thanks!

Please remove my company: MyHappyPlanet. Thank you!

Please remove http://getsatisfaction.com/mainrhode , I registered it under another name.

Please remove http://www.getsatisfaction.com/mediazoic

Thanks.

I would also like my company removed. We are no longer using your service. I really wish there was a feature to do this, and I would not have to contact someone.

So again I will ask since the email was not helpful. Can you please remove my company. I do not care about your policy. I no longer use this service with my company, so I would like it closed.

Matthew: I'm happy to help remove as much information as possible, and I will do so. However, I cannot delete topics that other users have created. That is their content. I'll remove any product information or other info and remove your company from search.

This "policy" is what scared me away from GS as well. If I host a regular forum on my site, I can simply remove it anytime. And, if I use any of the forum hosting solutions, I can also remove it any time. I believe this policy needs to change.

On a related note, we are working on some changes to the system that will allow companies to turn off their communities with the push of a button. We're in the planning stages of this.

In the meantime, I can "mothball" communities by request. It is a manual process and preserves the users' content for their own reference, so it needs to be scheduled. Thanks for understanding.

Eric, Please remove our company logs and product logos. Please "moth ball" my community. I do not care about users content, just remove the affiliation between GS and us.

As of right now, I am still seeing our logos.

Hi Eric, We are restructuring our web page and will no longer need the get satisfaction services. Thank you for the great service.
I ask that you please Remove the Mountaincycle Forum and have it mothballed. Thank You,
John

http://1.static.getsatisfaction.com/u...

http://3.static.getsatisfaction.com/u...

Please remove all images uploaded by myself.

Hi, Atebits would like to have it's site mothballed as well.

I created three companies which should have been products. I have since created them as products within the right company, but I'd like to delete the original, vestigial companies.

Can you please delete them for us?

http://getsatisfaction.com/tacksharp/

http://getsatisfaction.com/playgrounder

http://getsatisfaction.com/hivelogic

There are no customer comments or interaction.

Thanks!

I need the following company removed:

http://getsatisfaction.com/adregate

I sold the business a couple of years ago and it now no longer exists.

Hi, can you remove my company?

http://getsatisfaction.com/yakinix

Thanks :)

Hi, I also need the following removed: http://getsatisfaction.com/bookata
This is the name of our product, so we're registering the company instead.

Thanks.

Hi, I made an community for US.Cellular because I didn't see them on here but I come to know I might get in trouble for haveing this community up because US.Cellular dosen't like having people speak for them and having unoffical websites up, do you understand as much as I like having it up I think I should take it down before the realize its up so please take down, there was one comment on the page but thats it.

Ok, I hope I dont get in trouble. I am waiting on a employee to take that community over, but noting yet. I made a topic disscusion on Horwardforums so I can get the word out to the employee but other people say that could get in trouble, here the link so you know wha im talking about: http://www.howardforums.com/showthrea...

Ok thanks

@ Alrocks

There is no chance for any problem as your work in the community indirectl helps the Company to serve their customers .Many a customers other than the people who don't know about the company can get it.So Indirectly the company is getting the free promotion and good service to their customers.
You can heck the list of companies On GS .Most of them or created by the persons not affiliated to the companies and later they were cliamed and accepted by companies. Some other comapies are in the existance as the unofficial collaboration communities.So I think that you need worry about that.

Can you please delete this company for me: http://getsatisfaction.com/django_ima...

There should be no user content there. Thank you.

Hello, I wrote several emails since we sish to remove our company from your website and never received a response.

Can you please remove: http://getsatisfaction.com/diomatic
Thanks a lot

Eric, I need you to delete our company too for similar reasons. It is only a test site with some test posts that were really a "FAQ User" post (which was us). Same for the ideas.. we were taking it for a spin and decided we can't use this site without being able to delete posts and we can't pay for the upgrades to do it. We may be back but for now it's not for us and we haven't engaged our users on it.

http://getsatisfaction/talk2us

Thanks -- Cory

I have also requested that my company (Social Strata Inc.) be taken down, and not received a response. Can you please let me know when this will happen?

I'd like to have our company removed as well please.
http://getsatisfaction.com/drillhalll...

Hello can you please remove http://www.getsatisfaction.com/scenestl? We don't have any responses from any users. Thank you in advance!

OK, now I've emailed twice and posted here. What else do I need to do to get removed. Color me frustrated and annoyed, about to get irate.

Hi GS,

The company I work for recently went through some re-branding where we changed our name. I'm looking to align our GS account with our brand in terms of name and logo. This is all easy to do but the problem is url which is http://getsatisfaction.com/gauchotexts. The new name is Gaucho so we'd like it to be http://getsatisfaction.com/gaucho.

With that resolved, everything else I can handle it seems.
Thanks.

Hello, We have Skyhook Wireless and Loki sites and want to remove them. Please assist me in this.

Thanks,
John Ayers

I also need my company removed. It's NOT a problem with GetSatisfaction. We just would rather be able to control content within our own website.

http://getsatisfaction.com/pro_ana_on...

Thank you.

Why are there so many requests to be removed? As a new user its got me wondering what is fundamentally wrong w GS?

Actually, I think the numbers are quite small. I think there are close to 30,000 companies on Get Satisfaction. That's a pretty small ratio, IMHO.

One of our ex-employees created Mindfly Web Studio (http://getsatisfaction.com/mindflyweb.... We would like this company deleted as we have since created Mindfly Studio.
Thank you!

Hi,

We have a similar question to some of the others here - I DON'T want to remove our company, however I signed up as a product and now I have a second product, I realise my mistake!

Can we have the URL http://getsatisfaction.com/twendly changed to http://getsatisfaction.com/binaryplex? Then I can create a Twendly and a Tribalytic product beneath this which is what I'm really trying to do.

Cheers,

Tim

Id too want to remove Get Satisfaction, because it to expensive to use for our sake. Please remove getsatisfaction.com/testsatisfaction.

Kind regard

I have created a company by mistake, since we will have more than one product. Please remove http://getsatisfaction.com/ziarul_des....
We created http://getsatisfaction.com/graffino and added it as a product.

Please also remove http://getsatisfaction.com/intomobile The company is still under review. Not allowing user to leave feedback without signing up an account is a huge disadvantage for us. Thanks.

I'd like my company, http://getsatisfaction.com/callook_do..., to be removed. Thanks.

Hi there, please remove
http://getsatisfaction.com/posterous/

We really want people to directly engage with us via help@posterous.com -- any other means impersonal and not really what we want.

I requested our company to be removed too about 3 weeks ago and it is still here.

http://getsatisfaction.com/pro_ana_on...

Thanks!

Please can you remove my company and all products? http://getsatisfaction.com/runloop

Thanks in advance.

I'd also like my company removed. I also will construct my own support boards. But I don't want to have a forum existing into which people think they can make contact and which I'll not be monitoring. So please please remove http://getsatisfaction.com/scottishje...

There is no content. So I'd like it removed before there is some that will stop this happening.

Thank you.
Brian

Can you please remove my company. http://getsatisfaction.com/people/ind... as my senior has already created one.

Thank you
Vishwas

Come on guys. can't be that difficult to remove a folder http://getsatisfaction/scottishjerkycom and hit the 'delete' button.

Thanks in advance.

Eric, could you please help me renaming http://getsatisfaction.com/yenteccorp... to http://getsatisfaction.com/yentececuador

Thank You Gannon, I appreciate your assistance.

Can you also remove our company getsatisfaction.com/lbc?

Thanks

Please remove my company

http://getsatisfaction.com/buttonwood

Thanks,

I have had my comments unfairly removed by a company. When I file and automated "dispute" form with GS, I got an error message. When I sent a bug report to GS, I did not receive an answer. What's the deal Ms. Ginevra? Do you allow companies to delete any messages they want without a dispute process that works?

How do I change the name of my company registered with get satisfaction?

Please can you remove my company from your system? I've cancelled my premium status: http://getsatisfaction.com/pixaria/

How do I add company"????