SF Chronicle hints at what Satisfaction is up to

SF Chronicle: "SXSW: Catching up"
by Dan Fost
March 20, 2007

"GET SATISFACTION -- SOON: There's a new company coming to San Francisco called Satisfaction, and it was co-host of a party in Austin. But the party was a little premature, in that the product is not yet out there.

Thor Muller of Rubyred Labs will be CEO of the company, and he does give a hint about its mission: Better customer service.... (more)"